2 Peaks Bikes · 3 weeks ago
Store Sales Manager
Santa Monica, CA
Full-time
Onsite
Mid, Senior Level
$50K/yr - $58K/yr
2+ years exp2 Peaks Bikes is expanding and looking for a commercially driven, confident, and proactive Store Sales Manager to lead the day-to-day operations of their Westwood location in Los Angeles. The role involves managing sales goals, overseeing staff, maintaining store presentation, and ensuring high customer experience while coordinating inventory and vendor relationships.
Retail
Responsibilities
Take ownership of sales goals and performance metrics
Engage every walk-in, asking smart questions, filtering leads and guiding them based on their rider profile
Follow through on quotes, test rides, and online inquiries
Develop upsell opportunities by knowing our catalog and rider needs
Respond to emails, calls, and online leads within 24 hours
Oversee product displays and visual merchandising
Key-holder responsibilities
Ensure apparel, bikes, and accessories are displayed logically and cleanly
Keep shop clean, stocked, and properly merchandised at all times
Coordinate with sales associate and supervise various inventory activities such as:
Track and manage inventory levels using Lightspeed POS
Purchase orders—comparing vendor pricing, promos, and shipping
Audit shipments, flag discrepancies, and input new stock
Maintain vendor relationships and handle rep communications with confidence
Ensure daily priorities are communicated and executed
Help enforce boundaries with overly demanding customers or third parties
Qualification
Required
2–3+ years of retail store management experience
2+ years of team or department management
Able to hold ground with customers, vendors, and internal staff
Clean communication, high accountability, and a proactive attitude
Preferred
Strong knowledge of bicycles (road, MTB, gravel) preferred
Experience with POS/inventory systems (Lightspeed a plus)
Basic mechanical understanding is a plus, not required
Benefits
Employee discounts on bicycles, cycling accessories and outdoor equipment with industry discounts.
Access to demo bikes and riding events.
Growth opportunity within a fast-moving, premium cycling business.
Company
2 Peaks Bikes
Distributors, retailers and importers of high performance bicycles and cycling equipment.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase