America's Thrift Stores · 1 day ago
Retail Supervisor - Mobile Airport
America's Thrift Stores - Airport Blvd, 3725 Airport Blvd, Mobile, Alabama, United States of America
Full-time
Onsite
Entry, Mid Level
$16.50/hr - $16.50/hr
2+ years expAmerica's Thrift Stores is a company dedicated to positively impacting the environment and communities they serve. The Retail Supervisor plays a key leadership role in managing daily operations of the retail sales floor, ensuring exceptional customer service and operational efficiency while coaching team members to deliver quality service.
Consumer ElectronicsFashionRetailSecondhand Goods
Responsibilities
Direct and supervise retail floor and front-end team members to ensure exceptional customer service and operational efficiency
Leverage prior retail experience to train, coach, and motivate team members in sales, merchandising, and customer interaction
Assist with recruiting, selecting, and onboarding retail staff, ensuring candidates align with store needs and culture
Monitor team performance through daily observation, interaction, and coaching to maintain strong sales and service results
Schedule team members effectively to meet labor goals while ensuring adequate coverage for peak retail hours
Perform and oversee all front-end retail duties, including cash register operations, returns, and customer assistance
Manage inventory systems to monitor deliveries, stock levels, and merchandise flow across the sales floor
Analyze daily sales and product trends to anticipate retail needs and take corrective action when necessary
Supervise point-of-sale operations to ensure accuracy, speed, and a positive shopping experience
Maintain control over cash handling, deposits, and related accounting procedures
Provide hands-on assistance to customers and donors, ensuring a welcoming and helpful store environment
Set the standard for exceptional retail service and coach team members to exceed customer expectations
Ensure merchandise is well-presented, properly priced, and reflective of company visual standards
Assist with sales promotions, marketing programs, and visual resets to drive customer engagement and sales
Foster a respectful, team-oriented work environment where communication and collaboration thrive
Address customer or team issues promptly and professionally, escalating as needed
Protect company assets and uphold all safety and loss prevention policies
Maintain a clean, safe, and compliant retail environment that meets company and OSHA standards
Serve as Manager-on-Duty in the absence of the Assistant Store Manager or General Manager, making operational decisions as needed
Perform other related duties as assigned to ensure store success
Qualification
Required
Minimum of two (2) years of supervisory or keyholder experience in a fast-paced retail environment is required
Demonstrated ability to lead a retail team, drive sales, and deliver a superior customer experience
Strong merchandising skills and understanding of retail operations, cash handling, and visual presentation
Proficiency in basic math, POS systems, and computer applications
Strong communication and interpersonal skills to effectively train and motivate retail team members
Ability to assess performance, provide constructive feedback, and implement coaching strategies
Strong reasoning, decision-making, and problem-solving abilities
Must pass background check, MVR check, and drug screen
Valid driver's license with a clean driving record
Flexibility to work rotating schedules, including evenings, weekends, and holidays
Preferred
High school diploma or GED preferred
Benefits
EVERY employee is bonus eligible after 90 days!!
Employee discounts
Growth opportunities
Help others through our charity partners
Save the environment!
Company
America's Thrift Stores
America's Thrift Stores is a retail company providing furniture, electronics, and used clothing.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-15Private Equity
Leadership Team
Ken Sobaski
CEO
Recent News
2025-09-25
2025-07-28
2025-03-19
Company data provided by crunchbase