Apply on Employer Site

Tillman Fiber · 3 days ago

Solutions Engineer (Sitetracker/Salesforce)

United States

Full-time

Remote

Mid Level

3+ years exp

Tillman Fiber Holdings is seeking a dedicated Solutions Engineer to support the administration, configuration, and optimization of their Sitetracker (Salesforce) platform. The role involves executing technical projects, collaborating with stakeholders, and developing scalable solutions to meet business requirements.

InternetTelecommunications

Responsibilities

Develop, test, and deploy programmatic solutions using Apex (Triggers, Classes, Batch/Queueable) and Lightning Web Components (LWC) when declarative tools are insufficient

Write efficient SOQL/SOSL queries to handle complex data manipulation and reporting requirements

Maintain and optimize existing codebases, ensuring healthy test coverage and adherence to governor limits

Assist in managing the DevOps pipeline, including version control (Git) and deployments via CI/CD tools or change sets

Manage and update Jira and other ticketing systems

Partner directly with internal stakeholders (Finance, Engineering, Construction) to gather requirements for new features

Ask critical clarifying questions to understand the "why" behind requests, ensuring that we design scalable, long-term solutions rather than quick fixes

Bridge the gap between business needs and technical execution, converting functional requirements into clear technical specifications for development

Execute complex declarative development, pushing Salesforce Flow to its limits to automate business processes without over-engineering custom code

Configure Sitetracker-specific modules (Project Templates, Job Trackers) to align with Engineering and Construction workflows

Manage security settings, including complex Sharing Rules, Permission Sets, and Field Level Security

Support the maintenance of integrations between Sitetracker/Salesforce and external systems (NetSuite, GIS, Vetro, HubSpot, etc.)

Debug REST/SOAP API errors and assist the Senior Solutions Engineer in building or refining integration endpoints

Act as the technical escalation point for support tickets that require "under the hood" investigation (e.g., debugging Apex exceptions or unhandled Flow faults)

Troubleshoot data integrity issues and perform bulk data operations using Data Loader or the Salesforce Inspector

Qualification

Salesforce DevelopmentApexLightning Web ComponentsSalesforce FlowSOQLSalesforce Security ModelVersion Control (Git)Sitetracker ExperienceSalesforce Certified AdministratorSalesforce Platform Developer ITelecommunications Experience

Required

3–5 years of Salesforce ecosystem experience, with a mix of Administration and Development

Proficiency in Apex and LWC: You must be comfortable writing triggers, classes, and components from scratch, not just copy-pasting code

Deep knowledge of Salesforce Flow and when to use Flow vs. Apex

Solid understanding of the Salesforce security model and object relationships

Experience with SOQL for data extraction and troubleshooting

Ability to work independently on development tasks while collaborating on architecture

Preferred

Experience specifically with Sitetracker is highly preferred

Salesforce Certified Administrator and/or Salesforce Platform Developer I certification

Experience with version control systems (Git/GitHub/Bitbucket)

Experience in telecommunications or fiber infrastructure

Company

Tillman Fiber

Tillman FiberCo LLC will build and operate a 100% Fiber to the Premise (FTTP) network to deliver industry leading symmetrical gigabit broadband internet access and services to residential and commercial customers.

Founded in 2021

New York, New York, USA

51-200 employees