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Invited · 3 days ago

Outside Services Attendant

Los Angeles, CA

Part-time

Onsite

New Grad, Entry Level

Invited is a leading company in the hospitality and service industry, operating numerous private clubs across the nation. The Outside Services Attendant is responsible for providing exceptional customer service to members and guests, assisting with golf operations, and maintaining the cleanliness and organization of various areas within the club.

EventsFantasy SportsGaming

Responsibilities

Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support, including cleaning clubs and delivering them to cars as needed

Promote club events, course conditions, and relevant information to enhance the member/guest experience and ensure they enjoy all the amenities

Marshal carts in the staging area, assign them to players, track their usage, and ensure carts are cleaned, well-maintained, and inspected for damage. Report any issues to the Golf Shop

Maintain the cleanliness and organization of the cart barn, storage areas, practice facilities, and external spaces such as the parking lot and pro shop entrance, ensuring they are neat, safe, and free of debris

Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use

Collaborate with other golf operations staff, including range attendants, marshals, and starters, to ensure seamless, efficient service throughout the day

Complete daily assignments in designated areas, ensuring all tasks meet club standards, including maintaining work areas and keeping the Golf Shop organized and fully stocked

Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management

Follow all company, club, and department policies, procedures, and instructions

Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff

Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same

Take the initiative in personal and professional growth and maintain any required certifications relevant to your role

Address and resolve challenges using available resources, working with regional and corporate teams to support club operations

Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success

Qualification

Customer serviceGolf knowledgeCommunication skillsAttention to detailPositive attitude

Required

High school diploma, GED, or equivalent

Prior experience in a similar role or strong knowledge of golf

Strong communication skills, with the ability to interact effectively with members, guests, and staff

Strong knowledge of golf etiquette, rules, and best practices

A positive attitude and commitment to providing outstanding service

High attention to detail and reliability

Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity

Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing

Adherence to attendance requirements as outlined in the weekly schedule

Flexibility to work additional hours as needed to meet position deadlines

Availability to work on weekends and/or holidays as required