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Restore Hyper Wellness · 3 days ago

Wellness Representative Sales and Customer Service

Cranston, RI

Full-time

Onsite

Entry Level

1+ years exp

Restore Hyper Wellness is a dynamic company focused on helping individuals take control of their health and wellness. They are seeking a friendly and motivated Wellness Representative to provide excellent customer service and assist clients at their East Greenwich and Cranston locations.

Health CareRetailWellness

Responsibilities

Maintaining a professional and courteous relationship with every client

Answering the phone and returning voicemails, text messages, and emails

Booking, rescheduling and canceling appointments

On-boarding new clients, obtain waivers, and create Client Profiles in our POS

Checking-in and retailing out customer sessions on our POS

Greeting customers and ushering them to their service of choice

Administering all non-medical and non-specialty services

Providing service tours, selling packages & memberships

Executing opening and closing duties

Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals

Educate clients on all Restore modalities

When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Qualification

Customer service experienceCommunication skillsHealthWellness knowledgeOutgoing personalityTeam player

Required

Availability to work weekends

A love for health and wellness

At least one year of customer service experience in a retail/service environment

Excellent communication skills

Benefits

Unlimited Use of Our Therapies: Enjoy Red Light Therapy, Cryotherapy, Compression Therapy, Infrared Sauna, and Mild Hyperbaric Oxygen Therapy at no cost.

Complimentary Gym Membership: Get a FREE membership to Healthtrax East Greenwich/Warwick, including access to yoga, pilates, spin classes, and more.

Free & Discounted Wellness Services: Receive one FREE IV Drip and one FREE IM Shot per month, along with discounted rates on additional treatments.

Skincare Perks: Take advantage of discounted facial services and products from our expert Estheticians.

Exclusive Employee Discounts: Enjoy reduced pricing on all other products and services offered at our locations.