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Cavender's · 3 days ago

Commercial Accounts Inside Sales Professional

Tyler, TX 75703, USA

Full-time

Onsite

Mid Level

3+ years exp

Cavender's is a company focused on retail and sales, and they are seeking a Commercial Accounts Inside Sales Professional. This role is responsible for managing and growing commercial accounts, driving sales, and providing exceptional customer service while collaborating with various teams to achieve business goals.

E-CommerceFashionRetail

Responsibilities

Support the “Cavender’s Culture” and drive our Mission, Vision, and Values

Drive the Commercial Accounts Program to achieve and exceed sales and productivity goals

Be the expert of the CA program, products and services. Promote and represent the CA program at all times, and help grow the commercial business for the company

Assist DCACs with district-wide, regional or national accounts business, to grow sales

Build and nurture strong relationships with existing commercial clients while actively seeking opportunities to upsell and cross-sell our products and services

Maintain an in-depth knowledge of Cavender's product offerings, with an emphasis on work wear, including apparel, footwear, accessories, and more. Be able to educate clients on the features and benefits of our products

Create compelling sales presentations and proposals tailored to the specific needs of potential clients. Clearly articulate how Cavender's products can solve their unique challenges

Skillfully negotiate pricing, terms, and contracts to secure profitable deals while ensuring client satisfaction. Achieve Gross Margin Goals as assigned by the company

Efficiently process customer orders and ensure timely delivery of products to stores and customers

Stay updated on industry trends, competitor activities, and market conditions. Use this information to develop strategies to stay competitive and drive sales growth

Maintain accurate and up-to-date records of sales activities, client interactions, and sales forecasts. Provide regular reports to the Commercial Accounts Sales Manager

Serve as a business partner and key support resource to District CA Captains (DCACs), District Managers, and Merchandising Team

Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring timely delivery of products

Collaborate with the marketing and product teams to develop marketing materials, promotions, and campaigns to support sales efforts

Partner with Accounts Receivable and the accounting team to streamline the set-up process for new accounts

Be a representative of the brand

Demonstrate the company’s core values and be a champion of positive change

Other tasks necessary to drive results, top line sales, and gross margin

Qualification

B2B sales experienceRetail sales experienceClient relationship managementMicrosoft OfficeCRM softwareAnalytical skillsCommunication skillsInterpersonal skillsProblem solving

Required

3+ years of progressively successful retail, industrial, and/or contractor-based sales experience

2+ years of progressively successful B2B sales experience

Excellent verbal and written communication skills, including the ability to create persuasive sales presentations and proposals

A demonstrated ability to build and maintain strong client relationships

Highly self-motivated and results-driven, with the ability to work independently and meet or exceed sales targets

Excellent interpersonal skills

Experience using Microsoft Office products (Outlook, Word, Excel, etc…)

Experience using CRM. Familiarity with Customer Relationship Management software programs used to managed and track client information and interactions

Ability to interpret documents

Ability to apply abstract principles to a wide range of complex tasks

Ability to understand the meanings of words and effectively respond

Ability to comprehend complex issues and communicate

Associate must be able to read English

Associate must be able to understand English

Associate must be able to stay alert during work hours assigned

Work in the Home Office in Tyler, TX. East Texas resident

Ability to travel to meet the needs of our business and customers, up to 10% of the time