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Discovery Senior Living · 3 days ago

Executive Director (Senior Living)

Phoenixville, PA

Full-time

Onsite

Lead/Staff, Director/Executive

$130K/yr - $140K/yr

3+ years exp

Discovery Senior Living is a recognized leader in the senior living industry, and they are seeking an Executive Director to enrich the lives of seniors at Spring Mill. The role involves providing strategic and operational leadership, ensuring exceptional service, financial performance, and fostering a vibrant community culture.

Health CareReal Estate

Responsibilities

Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals

Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards

Maintain full responsibility for community financials, budgets, and operational performance metrics

Drive achievement of NOI, occupancy, and resident engagement targets

Monitor and manage operating costs, labor, and collections in alignment with financial expectations

Champion a resident-centered model of care that prioritizes service, dignity, and engagement

Foster a supportive environment for residents, families, and team members alike

Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight

Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent

Provide visible leadership to department heads and community team members

Hire, train, develop, and coach staff to achieve high performance and job satisfaction

Implement policies and procedures that promote compliance, accountability, and professional growth

Support an inclusive, collaborative, and performance-driven work culture

Partner with the sales team to drive occupancy and maximize top-line revenue

Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning

Cultivate and maintain relationships within the community to support lead generation and referrals

Lead external business development strategy with clear accountabilities and measurable outcomes

Ensure compliance with state AL/MC regulations, policies, and resident documentation

Lead monthly 'at-risk' meetings and family engagement efforts

Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness

Ensure wellness and care plans are properly implemented and tracked

Qualification

Executive LeadershipFinancial ManagementAssisted Living ExperiencePersonal Care Home AdministratorTeam LeadershipMedicaid ExperienceCommunication SkillsProblem-Solving SkillsDecision-Making Skills

Required

Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living with Assisted Living and Memory Care experience

PA licensed Personal Care Home Administrator required

Proven success in census growth, operational leadership, and financial management

Strong team leadership skills with experience in hiring, performance management, and coaching

Excellent communication, problem-solving, and decision-making skills