Pinpoint Applicant Tracking System · 1 day ago
Solutions Engineer
United States
Full-time
Remote
Mid, Senior LevelPinpoint is a high-growth HR tech startup focused on helping in-house recruitment teams. They are seeking a Solutions Engineer to partner with Account Executives in leading technical discovery and designing tailored solutions to enhance sales processes.
Communications InfrastructureProduct ManagementService IndustrySoftware
Responsibilities
Partner closely with AEs to lead technical discovery, scoping, and product walkthroughs, ensuring a seamless transition from sales to implementation
Design and demo tailored proof-of-concepts that address real prospect goals — especially in complex, multi-stakeholder sales cycles
Document key technical decisions and integration requirements — pulling in Product or Implementation where needed — to ensure smooth, high-fidelity handoffs
Speak confidently about our implementation process — including timelines, workflows, and typical configurations — and help scope Statements of Work (SOWs) for advanced features or integrations
Collaborate with Product and Integrations to identify feature gaps and scope enhancements, ensuring anything committed in a deal is realistic and well-documented
Be the go-to technical resource for the Sales team — unblocking reps, training them on new features, and building reusable enablement tools and templates that scale your impact
Support marketing with technical insights and use cases that strengthen campaigns
Occasionally support technical or security questionnaires when needed
Help define how Solutions Engineering scales at Pinpoint — setting workflows, guardrails, and playbooks for future hires
Travel regularly (typically 1–6×/month, depending on deal volume and location) to support strategic deals
Qualification
Required
Enterprise pre-sales expert — you've supported complex SaaS deals (typically 1,000+ employee customers), blending technical depth with commercial judgment
Technically curious and credible — you dive into docs, APIs, and data without hesitation; you understand relational databases and systems architecture well enough to design scalable solutions
Integration-savvy — you can scope bi-directional integrations from public docs and customer input, and build basic workflows using GET, POST, and PATCH (ChatGPT is fair game)
Confident and concise communicator — you explain PoCs to engineers, sell solutions to execs, and present without fluff or hedging
Fast-moving and accountable — you do what you say you'll do, make smart calls in ambiguity, and don't need hand-holding
Structured and self-directed — you document as you go and create clarity when others see chaos
Clear and direct — you speak up when something doesn't make sense, challenge assumptions, and bring solutions
Calm under pressure, high EQ — you manage expectations, read the room, and bring composure when things get messy
Commercially aware — you understand how your technical recommendations influence deal velocity, customer confidence, and commercial outcomes
A fast learner — if someone shows you something once, you get it, apply it, and move forward confidently
Benefits
Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
Unlimited holidays – Take the time you need to rest and recharge
Mental health support – Unlimited, immediate access to professional counseling via Spill
Retirement contributions – 401k or pension contributions depending on your location
Remote-first – Work where you’re most productive, with flexibility and trust as the default
Equity with real upside – Share in the long-term value you help create
Fully paid parental leave – Up to 16 weeks of paid leave for new parents
Learning budget – Annual funds for courses, books, or anything that supports your growth
Company
Pinpoint Applicant Tracking System
Pinpoint is the ATS that simplifies complex hiring for organizations managing multiple types of hiring.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tom Luce
Co-Founder & CSO
Recent News
2024-05-03
GlobeNewswire News Room
2023-09-26
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