Patriot Advertising, Inc. ยท 5 months ago
Principal Specialist - IT ETRM Systems - 2410003196
Houston, Texas, United States
Full-time
Onsite
Lead/Staff
10+ years expPatriot Advertising, Inc. is an award-winning organization with a strong workforce dedicated to growth and success. The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application, focusing on systems support, communication, and customer service.
AdvertisingBusiness IntelligenceMarketing
Responsibilities
Interact daily with end-users, developers, and managers to support and enhance RightAngle
Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions
Field questions from end-users and assist with data issues
Create and maintain system functional design documents
Complete analysis, testing and deployment for RightAngle system upgrades, patches, and custom code releases
Follow defined change management procedures and internal guidelines
Availability to support after hours on business-critical situations and scheduled tasks
Contributes to best practice library and mentors other team members
Must be able to work on multiple simultaneous tasks with limited supervision
Ensure requirements are being met in accordance with corporate compliance
Ensure proper communication to all levels of the organization
Qualification
Required
Bachelor's degree preferably in Information Technology, Information Systems or related area
Excellent customer service, interpersonal, communication and team collaboration skills
10+ years of experience in application support
Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities
A strong understanding of SQL and relational database concepts
Familiarity with SDLC processes such as Agile, Waterfall, etc
Experience working with ticketing systems such as Remedy, ServiceNow
Familiarity with front to back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory and Settlements
Ability to create complex pricing provisions and report views
Capable of testing business scenarios in RightAngle from deal capture to invoicing
Excellent analytical and problem-solving skills, strong organizational skills, attention to detail
Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards
Preferred
Experience with ION RightAngle S20+ is preferred
Previous experience in Oil & Gas industry is a plus
Advanced Excel skills & Intermediate skills in other MS Office applications
Benefits
401(k) match with additional profit sharing
PTO
Company
Patriot Advertising, Inc.
Patriot specializes in providing high impact advertising results in all areas critical to business success, with a special emphasis on the recruitment industry.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase