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N.C. Department of Information Technology · 3 days ago

Rehabilitation Casework Technician

Wake County, NC

Full-time

Onsite

Entry Level

$38K/yr - $66K/yr

2+ years exp

The N.C. Department of Health and Human Services is one of the largest agencies in the state, responsible for the health and well-being of North Carolinians. The Rehabilitation Casework Technician position provides casework support to the Independent Living Rehabilitation Counselor, assisting with eligibility determination and service delivery for individuals with disabilities.

Information Technology & Services

Work & Life Balance

Responsibilities

Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation services

Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process

Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant

Monitor the consumer's progress throughout the service delivery process

Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed

Document service delivery and case progress in the case management system as required by agency policy