Frank Darling - We're Hiring! ยท 1 day ago
Jewelry Sales Associate - Bespoke Designer
Austin, Texas Metropolitan Area
Full-time
Onsite
Entry, Mid Level
2+ years expFrank Darling is an online female-founded fine jewelry brand making custom engagement rings and fine jewelry more accessible. They are seeking a diamond jewelry sales specialist to guide clients through the jewelry purchasing process, provide expert advice on diamonds, and maintain client relationships.
Luxury Goods & Jewelry
Hiring Manager
Emily Dubinsky
Responsibilities
Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone
Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website
Advise clients on 4Cs of diamonds
Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite
Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity
Empower clients to feel confident in their once-in-a-lifetime purchase
Meet sales goals and close sales efficiently
Work with the in-house gemology team to source, select, and present diamonds
Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry
Respond quickly to inbound phone calls, chats, and emails
Maintain and nurture client relationships as the main point of contact for all sales
Qualification
Required
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
2+ years sales experience in jewelry or bridal
Extremely detail oriented
Excellent communication skills
Preferred
GIA coursework a plus but not required
Jewelry fabrication or design experience a plus but not required
Adobe Illustrator experience a plus but not required
Benefits
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Performance Based Bonuses. Monthly bonus for achieving sales targets
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Company
Frank Darling - We're Hiring!
Founded in 2017, Frank Darling is a New York fine jewelry brand founded by creative duo Kegan Fisher and Jeff Smith.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Ethan Smith
Co-Founder
Company data provided by crunchbase