Northwestern Medicine Delnor Hospital · 1 day ago
Immediate Care Technician-St Charles Immediate Care Center As Needed Days
Northwestern Medicine Delnor Hospital is committed to delivering world-class care and is seeking an Immediate Care Technician. This role involves supporting physicians and advanced practice providers by facilitating patient flow, assisting with patient care activities, and performing related administrative functions to ensure efficient patient care.
Hospital & Health Care
Responsibilities
Assures efficient patient flow through the site:
Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination
Obtains accurate vital signs, per organization standards
Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information
Promptly informs the MD/APP of any significant change in vital signs or acute symptoms
Anticipates/sets up equipment or supplies needed for visit
Cleans and prepares exam room for next patient
Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly
Assists with referrals, transfers and discharge processes
Assists MD/APP with medical and surgical procedures in accordance with established protocols such as:
Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing, wound care, splinting, as directed by MD/APP
Call-in or electronically send prescriptions as directed by the MD/APP
Provides high quality care by:
Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments
Participates in environmental safety rounds
Maintains vaccine/medication inventory
Ensures medication cabinets are locked appropriately
Monitors and maintains equipment and instruments according to clinic guidelines
Assists in ordering supplies and correctly disposes of all expired items
Adheres to office opening and closing procedures
Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
Interacts in a professional, cooperative manner with other practice staff
Accepts and performs delegated responsibilities in a positive manner
Offers assistance to others
Attends and participates in staff meetings
Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
May perform other duties as assigned
Qualification
Required
High school diploma or GED equivalent
Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
Within first six months of employment, will complete one of the following certifications after up to two test attempts: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT), Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA), Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) OR Emergency Medical Technician – Paramedic, or Emergency Medical Technician – Basic (National Registry of Emergency Medical Technicians) certification OR Illinois EMT License. Certification required upon hire
Basic Life Support (American Heart Association) certification
Completion of pre-employment competency exam
Strong computer skills
Preferred
Experience with electronic medical record
College degree or interest in health care field
One to two years of ambulatory care experience
Benefits
Comprehensive training and development opportunities
Mentorship programs
Educational support
Student loan repayment
Flexible work options
Reimbursable Well-Being Fund
Total Rewards package
Volunteer opportunities