Apply on Employer Site

Talbots · 1 day ago

Sales Associate Key

Johnson Creek, WI

Part-time

Onsite

New Grad, Entry Level

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. The Sales Associate role focuses on providing exceptional customer service, building brand relationships, and supporting store operations to achieve sales and service metrics.

ApparelFashion

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships

Take an active role in assisting the management team to build store business

Service multiple customers at a time, multi-task and/or handle projects simultaneously

Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc

Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs

Develop and maintain positive working relationships that support a productive work environment

Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience

Achieve sales and service metrics in key measurable areas

Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback

Achieve sales and service metrics in key measurable areas including Talbots Classic Awards

Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc

Plan and prioritize tasks and responsibilities to meet the needs of the customer and business

Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store

Seek to understand customer needs & wants with curiosity and confidence through intentional conversation

Qualification

Customer serviceSales skillsFashion knowledgeRelationship buildingTechnological aptitudeTeamworkVerbal communication

Required

Capable of creating a selling culture where all associates align around the needs of our customers

Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences

Driven to create, build and cultivate relationships

Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment

Passionate about selling and seeks organized and thoughtful ways to maximize all traffic that enters the store

Demonstrate excellent verbal communication skills and a high level of integrity

Able to work cooperatively in a diverse work environment

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs

Possess the technological aptitude to navigate POS/computer/iPad/handheld systems

Flexible availability based on the needs of the business including evenings, weekends, and holidays