Jobs via Dice ยท 1 day ago
Learning Enablement Partner - AI, Product, Engineering and Experience (APEX)
Orlando, FL
Full-time
Hybrid
Senior Level
7+ years expServiceNow is a global market leader providing innovative AI-enhanced technology to over 8,100 customers. The Learning Enablement Partner for the APEX teams will collaborate with internal stakeholders to develop and implement learning strategies that enhance learning experiences and align with organizational objectives.
Computer Software
Responsibilities
Serve as the trusted business partner: Act as a liaison for developing comprehensive learning strategies that align with key stakeholder objectives
Stakeholder management: Collaborate with matrix stakeholders to ensure alignment with organizational objectives, service level agreements (SLA), and key success metrics
Gathering critical information: Develop tailored strategies to address identified performance gaps, including specific objectives, development plans, and accountability measures
Scope, design (when applicable), and activate: Implement organizational learning strategies to enable effective business execution
Prioritization and accountability alignment: Identify clear success metrics, audience impact, and prioritize among other critical enablement initiatives
Data analysis and reporting: Collect, analyze, and interpret data to identify trends and support decision-making
Adoption: Evaluate, mitigate and report out on learning strategy performance and impact
Process improvement: Identify opportunities to optimize workflows and processes to improve efficiency and productivity
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Minimum 7 years of experience in partner enablement or a related field, preferably within a dynamic or technology-driven environment
Strong analytical skills: Proficiency in collecting, interpreting, and synthesizing data to identify gaps and areas for improvement
Systems thinking: Strong business acumen and problem-solving skills to understand connections and broader impacts
Communication skills: Effective communication skills to present findings, make recommendations, and influence diverse audiences. Skilled at building trust and credibility and engaging with senior leaders to drive initiatives aligned with key objectives
Conflict resolution: Ability to mediate between business requirements and multiple stakeholders
Change management expertise: Capability to manage the transition process when implementing new performance improvement initiatives
Organizational development knowledge: Understanding of organizational structures, culture, and dynamics to tailor solutions appropriately
Technical aptitude: Familiarity with analytics tools to provide actionable insights that inform learning strategies
Company
Jobs via Dice
Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want.
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase