Amdocs · 5 months ago
Solution Architect - Data and AI
USA-GA, Alpharetta, Rainwater Dr (AM)
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expAmdocs is a forward-thinking organization dedicated to delivering exceptional AI solutions in telecommunications. They are seeking a Solution Architect with expertise in AI and telecom systems to design and deliver innovative solutions that enhance operational efficiency and customer engagement.
Big DataCRMCustomer ServiceOutsourcingSoftwareTelecommunications
Responsibilities
Collaborate with clients to understand business needs and translate them into AI-driven solutions. Present architecture blueprints and technical roadmaps to stakeholders
Define end-to-end AI/GenAI/Agentic AI solution architectures for telecom BSS/OSS systems. Integrate AI capabilities into existing Amdocs platforms and customer environments. Ensure scalability, security, and compliance with industry standards
Evaluate emerging AI technologies and frameworks (LLMs, multi-agent systems, RAG, orchestration platforms). Drive innovation by leveraging Agentic AI for autonomous workflows and decision-making
Provide guidance to development teams on implementation best practices. Ensure alignment with Amdocs’ architecture principles and Telco-specific requirements
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or related field
8+ years in solution architecture, with at least 3 years in AI/ML-based solutions
Proven experience in Telco BSS/OSS domains (billing, CRM, order management, network orchestration)
Strong knowledge of AI/ML frameworks (TensorFlow, PyTorch), GenAI models (LLMs, transformers), and Agentic AI orchestration
Familiarity with cloud platforms (AWS, Azure, GCP) and microservices architecture
Proficiency in data engineering, API integration, and event-driven architectures
Deep understanding of telecom processes: customer lifecycle management, service provisioning, network operations
Experience with OSS/BSS integration patterns and TM Forum standards
Excellent communication and stakeholder management
Ability to lead cross-functional teams and drive complex solution designs
Preferred
Experience with AI governance, model lifecycle management, and responsible AI practices
Knowledge of RAG (Retrieval-Augmented Generation) and multi-agent orchestration frameworks
Exposure to Amdocs product suite or similar Telco platforms
Company
Amdocs
Amdocs is a developer and provider of customer experience systems for communications, media, and entertainment industries.
10001+ employees
H1B Sponsorship
Amdocs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (84)
2024 (75)
2023 (89)
2022 (105)
2021 (95)
2020 (108)
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-01-01Post Ipo Equity
1998-06-19IPO
Leadership Team
Tamar Dagim
Chief Operating Officer & Chief Financial Officer
Haim Amshalom
VP CBE Amdocs Media
Recent News
2026-01-07
2026-01-03
Company data provided by crunchbase