Petco · 4 days ago
Greeter
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. The Greeter role involves welcoming guests and team members, ensuring a safe and secure environment, and providing quality customer service interactions.
Animal FeedNutritionPet
Responsibilities
Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for, in-store and online
Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our partners and guests
Notify leadership and support documentation for all incidents
Teach, coach and model behaviors of our shoplifting prevention policy
Understand and appropriately use the video system
Support merchandise protection and audit execution
Train Pet Care Center partners on operational shortage focus area opportunities
Execute shortage action plans set by leadership to minimize shortage in focus areas
Model and coach safety behaviors while maintaining a clean store for guests and partners
Provide quality customer service interactions and promote a shopping experience that meets the needs of the guest
Demonstrate a culture of ethical conduct, safety, and compliance
Complete and remain current on all applicable training
Participate in the completion of animal and aquatic life related physical inventory counts
Performs additional duties and projects as required or assigned with or without regular supervision
CONTRIBUTE TO A SAFE AND SECURE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career
Qualification
Required
Minimum of one year of retail experience
Experience in loss prevention desired
Qualified applicants will possess a high level of focus on the guest experience and safety and security across the Pet Care Center
Professional appearance and demeanor
Demonstrate a keen and genuine interest in animals and their care
High school diploma or equivalent
Must be at least 18 years of age or older
Welcoming and helpful attitude toward guests and Pet Care Center partners
Learn and adapt to current technology needs
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently
Completing and maintaining of the Petco Animal Care Certification program is required in this role
Proficiency in the areas of mathematics and basic accounting relationships
Exhibit exceptional communication skills
Ability and willingness to a flexible schedule including evenings and weekends to meet PCC needs
Benefits
Health and financial benefits
401K
Incentives
PTO
Company
Petco
Where the Pets Go. Celebrating 60 years of helping pets live their best life!
H1B Sponsorship
Petco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (31)
2022 (27)
2021 (20)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-08-30
2024-05-08
2024-04-12
Company data provided by crunchbase