Allcat Claims Service · 3 days ago
Auto Claims Specialist / Entry Level
San Antonio, TX
Full-time
Onsite
Entry Level
$19.23/hr - $19.23/hr
1+ years expAllcat Claims Service is an energetic company that emphasizes learning and personal development. The Auto Claims Specialist will handle specific processes to support the overall auto claims experience, including reviewing claims details, verifying information, and determining policy coverage.
ConsultingFinancial ServicesInformation TechnologyLegalSoftware
Responsibilities
Provides AUTO claims service via internal channels (phone/email/fax/mail/other electronic channels) to clients and third parties
Reviews coverage and liability associated with an auto claim and understand the application of both to the claim presented to ensure coverage owed
Understands the end to end process of an auto claim and handles specific claim tasks as required to assist with advancing a claim forward efficiently and accurately to include payment of claim
Use critical thinking and detailed analysis to understand what is owed and advance claim forward through documentation, diary adjustments, and/or communication
Contact parties involved in the loss as necessary to resolve auto claim
Follow provided steps in a statement of work provided and gain efficiency through handling a repeatable and continuous process
Clearly document thought process, investigation, evaluation, negotiation and settlement decisions as necessary based on the claims process being handled
Prioritize and manage assigned claims worklist
Collaborate and support team members to resolve issues and identify appropriate matters for escalation
Acquires and applies basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the claim handling process and procedures
Ability to maintain discretion in business relationships and exercise sound business judgement
Supports workload surges and/or Catastrophe operations as needed
Qualification
Required
High School Diploma or GED
This position will require a Texas All Lines Adjuster's license or ability to obtain a Texas All Lines Adjuster's license. Allcat will provide training if required
1 year of customer contact experience
Ability to work with routine and/or repetitive activities but also be responsive to disruption and change
Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization
Must be accurate and detail-oriented
Ability to learn new technologies
Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word
Preferred
Bachelor's degree
Current Casualty Adjuster License
2 or more years customer service experience
Experience as an Associate Auto Adjuster I
Experience with Total Loss processing specific to preparing and paying total loss claims
Knowledgeable in vehicle damage and causes
Familiar with navigating Title Procurement sites such as IAA and CoPart; and valuations sites such as CCC
Benefits
Medical, Dental and Vision
Paid Time Off and Paid Holidays
401K matching
HSA with employer contribution of up to $1,500 annually
FSA
Employer Paid Life Insurance Policy of $50,000
Voluntary Employee Life, Spouse and Child Insurance Policy
Annual onsite flu & vaccination clinic
Referral Bonus Program
Jean Day everyday
Free Parking
Game room/lounge area
Onsite micro market (snacks & beverages)
Food trucks monthly
Complimentary Coffee Bar
Company Town Hall Meetings & Celebrations
Annual Performance Reviews
Frequent Performance Feedback
Career Growth Opportunities
Diversity, Equity and Inclusion Program
Company
Allcat Claims Service
Allcat Claims Services is a total solution provider for all insurance claims needs.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trive Capital Holdings
2022-02-01Private Equity
Leadership Team
B
Bart Hutton
Chairman of the Board
M
Mark Weekley
Business Partner
Recent News
2022-07-25
2022-07-14
2022-02-02
Company data provided by crunchbase