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MOD · 1 day ago

Senior Account Manager

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

4+ years exp

MOD is seeking a Senior Account Manager who will be responsible for managing key client accounts and maintaining excellent client relationships. This role involves establishing budgets, conflict resolution, ensuring timely deliverables, and supporting client financials in partnership with Account leadership and operations.

AnimationDigital MediaUX DesignWeb Development

Growth Opportunities

Responsibilities

Build and maintain strong client relationships, serving as a trusted advisor and brand expert

Understand business objectives, challenges, and opportunities of client, target audience and industry

Define client goals and KPIs, working with clients and internal teams to align on strategy

Provide strategic branding, thought leadership and expertise to expand business relationships

Support Account leadership with proactively planning client/agency projects on a quarterly and annual basis

Work closely with internal teams to develop creative briefs, plans, recommendations, and deliverables

Manage all assigned client projects, ensuring work aligns with brand strategy and client goals

Oversee budgets, create and monitor client SOWs, and handle billing reconciliation with oversight from Account leadership

Manage and support Account Managers and Account Coordinators, providing guidance and overseeing quality control

Participate in all strategic planning, including account planning

Proactively identify and capitalize on upselling opportunities within client accounts

Act as an ambassador for the brand, internally and externally

Qualification

Account managementStrategic planningBudget managementNegotiation skillsProblem-solving skillsCommunication skillsInterpersonal skillsPresentation skills