12Stone Church · 1 day ago
Business Support Analyst
001--Lawrenceville - Lawrenceville, GA 30043
Full-time
Onsite
Senior Level
5+ years exp12Stone Church is seeking a Business Support Analyst to bridge ministry needs with technical solutions. The role involves analyzing data, processes, and systems to improve efficiency and support strategic goals through designing and implementing technical solutions.
Religious Institutions
Responsibilities
Obtain technical proficiency across 12Stone tools and applications
Conduct in-depth analysis of ministry processes and workflows in support of technology initiatives
Document business needs, use cases, and functional specifications
Facilitate workshops, interviews, and consultations with cross-functional stakeholders to gather and validate requirements
Research and design technology solutions to meet ministry requirements
Implementation of technology-based solutions
Troubleshoot issues, provide technical/operational assistance, and resolve problems for users
Participate in weekend on-call support rotation
Qualification
Required
Obtain technical proficiency across 12Stone tools and applications
Conduct in-depth analysis of ministry processes and workflows in support of technology initiatives
Document business needs, use cases, and functional specifications
Facilitate workshops, interviews, and consultations with cross-functional stakeholders to gather and validate requirements
Research and design technology solutions to meet ministry requirements
Implementation of technology-based solutions
Troubleshoot issues, provide technical/operational assistance, and resolve problems for users
Participate in weekend on-call support rotation
Strong analytical and problem-solving skills
Understanding of Technical Architecture and Design Concepts
Cross Functional Collaboration
Documentation of Standard Operating Procedures
User Training Creation and Teaching
End to End Solution Testing
Learns quickly and proactively and able to adapt to constantly changing software and technology
Customer service oriented with a helpful, servant attitude that aims to minister to staff
Exhibits professionalism and clarity in both written and verbal communication
Possesses efficiency, responsiveness, and effective time management qualities
Demonstrates discretion and respects confidentiality of data
Professes Jesus Christ as Lord and Savior
Commitment to personal spiritual growth
Models standards and expectations of leaders within 12Stone® Church
Must attend 12Stone® Church
5+ years of experience in technical solution support or related IT role
Demonstrated ability to learn new technologies and skills
Highly organized; flexible
Successful integration of 3rd party systems
Ability to maintain confidentiality
Company
12Stone Church
12Stone Church multi-site church with 8 locations in Gwinnett, Hall, and Barrow counties in Georgia. Kevin Myers is the founder and senior pastor.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Ferrari, CPA
Chief Financial Officer
Company data provided by crunchbase