Signal Financial Federal Credit Union ยท 1 month ago
Loan Servicer - Mortgages and Consumer Lending
Signal Financial is a progressive and growing Credit Union with over 21,000 members and more than $470 million in assets. We are seeking a full time Loan Servicer responsible for managing all aspects of loan administration, ensuring compliance with regulatory requirements and internal policies for both mortgage and consumer loan programs.
BankingCredit CardsFinancial ServicesNon Profit
Responsibilities
Ensures the thorough and responsible administration of all loans in compliance with Fannie Mae, Freddie Mac and SFFCU guidelines
Responsible for all current loan servicing activities including, but not limited to, payment postings, new loan set-up, member information updates, processing payoffs/curtailments, monthly billing statements, loan adjustments and loan research
Submits timely and accurate monthly loan-level and default reporting of data to Freddie Mac on sold mortgage portfolio in compliance with their investor reporting requirements
Responsible for meeting the required timeframes for the payment of taxes, homeowner's/flood insurance, and private mortgage insurance for both the inhouse-held and sold loan portfolios
Perform annual escrow analysis on both the held and sold loan portfolios
Book all first trust and home equity loans into the appropriate systems each day
Evaluate and perform Loss Mitigation/Default Management efforts
Perform rate change adjustments on all variable rate products
Manage the large volume of daily inquiries received via in-person, phone, mail, fax, and e-mail
Process Loan Modifications, Loan Deferrals, and Loan Subordinations in a timely manner
Responsible for the recording of liens on all new auto loans in compliance with SFFCU policies & procedures
Process vehicle loan lien releases with the 50 states DMVs as required
Review, evaluate, and submit timely and accurate monthly reporting of vehicle loan lien status data to management using Dealertrack reporting
Complete all current loan servicing activities including but not limited to payment postings, member information updates, processing payoffs/curtailments, loan adjustments and loan research
Perform rate change adjustments on all variable rate products Responsible for the Collateral Protection Insurance, Debt Protection, GAP, and Extended Vehicle Warranty programs including the timely processing of program claims
Process Loan Modifications in compliance with SFFCU policies and procedures
Manage Share Secure/Certificate loan payoffs and pledge release
Qualification
Required
High School Diploma or GED required
Two to five years lending and/or servicing experience required
Must demonstrate knowledge of Fannie Mae/Freddie Mac and FHA guidelines as well as credit union lending policies, procedures, and regulations
Must possess a thorough understanding of the requirements and features of the consumer and mortgage loan programs offered by SFFCU
Excellent oral and written communication skills required
Strong loan math calculation skills including the use of automated spreadsheet development and basic analytics required
Solid time management skills and the ability to organize prioritize and perform multiple tasks simultaneously
Professional and effective interpersonal skills
Ability to learn and work in a fast-paced work environment
PC proficient to include: Word, Excel, Outlook, internet and e-mail
Preferred
College degree preferred
Company
Signal Financial Federal Credit Union
Signal Financial Federal Credit Union is a banking organization with low rates on home loans and car loans, credit cards.
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase