H-E-B ยท 1 day ago
Cross Creek Ranch - FM 1463 & Fulshear Bend - Grocery - Stock Controller - Full-Time
Katy, TX
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hr
0+ years expH-E-B is a leading omnichannel retailing company seeking a Stock Controller to manage and maintain a well-stocked grocery department while providing excellent customer service. The role involves leading a team, training partners, and ensuring compliance with inventory management procedures.
Retail
Responsibilities
Carries the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager
Leads the overnight stocking team to include delegating and directing work, motivating Partners; holds team accountable for meeting expectations; manages conflict or escalates to appropriate Leader
Communicates the 'state of the team' (performance, operations, morale, department needs, inventory) to Department Manager and Leader; may provide formal input on Partner performance
Coaches / develops Partners; assists with new hire onboarding and training
Gives input on writing schedules; reports out on overnight time and attendance
Leads the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality)
Uses technology and data to manage inventory and in-stocks
Complies with departmental SOPs and store operating procedures; ensures other Partners comply
Ensures compliance with inventory management SOPs and processes (e.g., MSI / MSR/ scan full case backstock)
Leads to / trains on 100% in-stocks, rotation, and fully-filled displays
Communicates with DSD vendors
Loads, unloads, and moves heavy, bulky products
Will perform Night Stocker duties
Provides excellent customer service; models / coaches on superior customer service and hospitality
Answers customer questions regarding products; assists them with selections; addresses complaints; resolves problems
Merchandises products effectively
Qualification
Required
experience stocking and in customer service
strong communication skills
high energy level and stamina; ability to work in a fast-paced environment
someone who enjoys working overnight shifts, and thrives working with others
an adaptable mindset; willingness to remain flexible to the unexpected, but okay with structure and consistency as well
Minimum age 18 (mandatory)
3+ months of experience in stocking or customer service
Understanding of technology
Ability to communicate with team, including verbal and written communication skills
Ability to work overnight schedules
Ability to work well with others
Ability to manage multiple priorities and shift focus between tasks
Ability to plan, prioritize, and delegate as work changes
Ability to anticipate change and plan for execution accordingly
Ability to remain adaptable and help others through change
Motivation to grow and learn with the company
Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs
Preferred
leading an overnight team a plus
Experience leading an overnight team, or large teams in other areas of the business
Completion of forklift / power jack training
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
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