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UNC Health · 1 day ago

Customer Service Representative, Physican Practice (Pardee Cardiology Brevard)

Brevard, NC

Full-time

Onsite

New Grad, Entry Level

UNC Health is an inclusive organization with over 40,000 teammates dedicated to improving community health. The Customer Service Representative is responsible for performing clerical tasks in a clinic setting, including patient registration, scheduling appointments, and managing financial transactions.

Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness

Responsibilities

Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices

Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office

Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services

Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily

Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning