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Domu · 2 weeks ago

Technical Account Manager

San Francisco, CA

Full-time

Onsite

Mid Level

$75K/yr - $90K/yr

Domu is building the infrastructure to replace call centers at major financial institutions with Voice AI technology. The Technical Account Manager will play a crucial role in ensuring smooth operations and accelerating the adoption of the product by acting as a dedicated technical point of contact for enterprise clients.

Artificial Intelligence (AI)Debt CollectionsInformation TechnologySoftware

Responsibilities

Own the Technical Velocity: You are the crucial link between our innovative platform and our enterprise clients. Your mission is simple: accelerate our customers' time-to-value and ensure their technical journey is seamless, not stressful

The Consistent, Reliable Force: You'll be the dedicated technical point of contact that our clients trust. By proactively managing communication and technical needs, you directly unblock our senior engineers and keep complex projects moving forward at pace

The Ultimate Owner: You don't wait for tasks but you identify bottlenecks and proactively clear them. Whether it’s structuring the perfect meeting agenda, translating vague requests into clear tickets, or relentlessly chasing a solution, you thrive on driving things to completion

Qualification

Technical Account ManagementVoice AIEnterprise TelephonyCustomer SuccessProblem Solving

Required

Experience in a technical account management or customer-facing technical role

Strong problem-solving skills and ability to drive tangible results

Ability to manage communication and technical needs proactively

Experience in managing complex projects and unblocking technical teams

Strong organizational skills and ability to structure meetings and agendas effectively

Ability to translate vague requests into clear actionable tasks

Preferred

Experience in the financial services or technology industry

Familiarity with voice AI technology and enterprise telephony

Experience working with Fortune 500 clients

Benefits

Healthcare

Weekly stipend for food and transportation

Gym membership

Equipment budget

Whatever tools you need

Company

Domu

Domu AI is an IT System Custom Software Development firm that helps financial firm through AI-powered voice bot for Debt collection.

Founded in 2022

New York, New York, USA

11-50 employees

https://domu-ai.com/

Funding

Current Stage

Early Stage

Total Funding

$0.5M

Key Investors

Y Combinator

2024-09-25Pre Seed· $0.5M

Recent News

GlobeNewswire News Room

CoreNest Capital Ignites Next-Gen Tech with New Investments in OpenAI, xAI, Weave Robotics, Blaze Money, Domu, Phonely, Andromeda Surgical, and Texture Capital

2024-11-23

Company data provided by crunchbase