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NetSuite · 1 month ago

Project Manager-ERP Products (Distribution) implementations- NetSuite

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

NetSuite is a leading provider of cloud-based business management software, and they are seeking a Project Manager for their ERP Products implementations. The Project Manager will oversee the delivery of professional services for wholesale distributors, retailers, and manufacturers, ensuring projects meet scope, time, and budget requirements while maintaining high customer satisfaction.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Managing the delivery of NetSuite’s Professional Services implementations for Wholesale Distributors, Retailers and/or Manufacturers

Drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget

Ensuring the highest degree of customer satisfaction

Managing, tracking, and communicating the progress of projects

Ensuring the quality delivery of Oracle NetSuite’s Professional Services

Manage multiple concurrent projects and work with several resources within a matrix environment

Planning customer-specific engagements

Managing the business requirements development, review, and signoff process

Managing the execution of results while controlling scope

Driving the change management process when needed

Ensuring timely resolution of discrepancies and project roadblocks

Responsible for the construction, presentation, and signoffs of key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports

Facilitate planning sessions at various stages of the project lifecycle

Setting and management of customer expectations in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, critical issue and change management processes, communication, and risk management plans

Qualification

NetSuite ERPProject ManagementClient ManagementSoftware DeliveryMicrosoft ProjectPMP CertificationChange ManagementRisk ManagementCommunication Skills

Required

3 to 5+ years of experience in a Project Manager role

Ability to read, write, and speak English

Experience managing the delivery of Professional Services implementations for Wholesale Distributors, Retailers and/or Manufacturers

Experience managing multiple concurrent projects in a matrix environment

Ability to manage business requirements development, review, and signoff process

Experience managing execution of results while controlling scope

Ability to drive change management process when needed

Experience ensuring timely resolution of discrepancies and project roadblocks

Ability to construct, present, and obtain signoffs on key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports

Ability to facilitate planning sessions at various stages of the project lifecycle

Ability to set and manage customer expectations regarding project scope, delivery model, stakeholder roles and responsibilities, timelines, critical issue and change management processes, communication, and risk management plans

Preferred

Strong Project Manager role experience, including a significant portfolio of full lifecycle ERP solutions or comparable software delivery implementations

Cloud platform experience

NetSuite solution experience

At least 5 years of cumulative relevant role experience, ideally with a software vendor and/or professional services practice

Previous NetSuite ERP implementation experience

Strong client management skills and the ability to work with multiple concurrent customers to develop and manage an implementation plan

Demonstrated experience in translating customer business requirements into workable world-class software solutions

Demonstrated experience working with Sales, Account Management, and Executive stakeholders

Significant Products solution domain experience with experience within Retail or Apparel industries

Experience developing work-breakdown structures and project plans, ideally using Microsoft Project

Excellent understanding of common industry-standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Inventory Management (Item Strategy, Purchasing and Fulfillment), Demand Planning/Materials Resource Planning, support (Cases Management and Territory Management) as well as Sales Management

Formal Project Management methodology training, with significant practical use

Certifications such as the Project Management Professional (PMP)

Ability to travel on a modest to moderate basis, as appropriate