Atlassian · 2 weeks ago
Principal Solutions Engineer Mid Market
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$191K/yr - $249K/yr
7+ years expAtlassian is a software company that helps organizations unlock the potential of every team through their products. They are seeking a Principal Pre-Sales Solutions Engineer for their mid-market business to solve enterprise customer challenges and support the sales cycle with expert product knowledge and value-based solutions.
CollaborationEnterprise SoftwareSaaSSoftware
Responsibilities
Partner with account teams and channel partners with customer accounts from 500-5000 users, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
Probe for and identify additional opportunities for cross-product/solution expansion
Investigate, discover, and assess client pain points
Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress
Qualification
Required
7+ years of experience interacting with enterprise customers in a pre-sales capacity
Excellent communication skills
Strong presentation skills to multi-level audiences
Customer-centric mindset
Proven track record in building executive relationships with customers
Ability to rally internal teams to collaborate across the company to meet customer needs
Creative problem solver who can interpret complex business problems
Ability to boil down complex problems into solutions
Comfortable in both business and technical contexts
Ability to interact with executives and strong technical audiences
Willingness to learn and continuously grow
Open to giving and receiving feedback
Ability to tolerate failure and maintain a passion for success
Benefits
Health and wellbeing resources
Paid volunteer days
Company
Atlassian
Atlassian is a software company that offers proprietary software products for teamwork, project management, and software development.
10001+ employees
H1B Sponsorship
Atlassian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (351)
2024 (184)
2023 (190)
2022 (259)
2021 (156)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$210MKey Investors
T. Rowe PriceAccel
2015-12-10IPO
2014-04-08Secondary Market· $150M
2010-07-14Series A· $60M
Leadership Team
Michael Cannon-Brookes
Co-founder & Co-CEO
Scott Farquhar
Co-Founder and Board Member
Recent News
Sramana Mitra
2026-01-08
Company data provided by crunchbase