Databricks · 1 day ago
Associate, Professional Services Operations
United States
Full-time
Remote
Entry, Mid Level
$117K/yr - $164K/yr
2+ years expDatabricks is a leading data and AI company that supports over 10,000 organizations worldwide. The Associate for Professional Service Operations will focus on providing operations and P&L support to the global Services team, ensuring accurate forecasting and reporting while driving insights to enhance customer experience.
AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
Responsibilities
You will drive recurring PS P&L activities to ensure forecasted vs actual metrics are in line
You will develop an understanding of the metrics that inform Professional Services and manage the business intelligence layer with the goal of driving insights to actions
You will ensure data quality across multiple systems of record and flag areas of continuous improvement
You will address questions by the Professional Services leadership team with follow-up insights and recommended actions
You will be a thought leader for high-impact projects across Professional Services
You will drive process changes related to operations and Professional Services business initiatives
Qualification
Required
2+ years experience with P&L activities, strong data analytics mindset, using analytical frameworks, data, and tools to help structure team thinking, facilitate understanding across multiple senior partners, and reach applicable answers to challenging and ambiguous problems
Strong Salesforce and FinancialForce (Certinia) experience
Ability to work with various complementary business process systems
Proven ability to work in fast-paced and complex environments and act as a trusted thought leader to senior executives
Experience using business systems such as CRM, billing and revenue systems, PS Automation, Order Management and Accounting
Hands-on experience managing Salesforce PSA projects, working with timecards, billing events, approval requests, assignments, etc
Experience invoicing and billing both customers and partners
Ability and passion to analyze, set priorities, and solve complex problems
Propensity to summarize complex concepts and data and present clear information to executives, teams, and internal customers
Rigor and attention to detail to drive a business cadence and drive execution
Passion for working highly collaboratively across GTM functions
A fondness for customer service in a very fast-paced growth business
Background in using AI to improve existing business processes
Benefits
Annual performance bonus
Equity
Comprehensive benefits and perks
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
5001-10000 employees
H1B Sponsorship
Databricks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)
Funding
Current Stage
Late StageTotal Funding
$25.81BKey Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B
Leadership Team
Ali Ghodsi
CEO and Co-founder
David Conte
Chief Financial Officer
Recent News
2026-01-03
Crunchbase News
2026-01-02
2025-12-29
Company data provided by crunchbase