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Green Bay Packaging · 1 day ago

Quality Manager

De Pere, WI

Full-time

Onsite

Senior Level

5+ years exp

Green Bay Packaging Inc. is a family-owned, vertically integrated company that focuses on innovative development in the packaging industry. The Quality Manager is responsible for developing and maintaining quality management systems, overseeing quality assurance processes, and driving continuous improvement initiatives to ensure compliance with industry standards and customer expectations.

3D PrintingManufacturingPackaging ServicesProduct Design

Growth Opportunities

Responsibilities

Drive continuous improvement projects and initiatives throughout the facility to enhance product quality and customer satisfaction

Serve as the quality liaison between the division, Corporate, other GBP divisions and customers

Investigate customer complaints and provide timely responses back to customers, including corrective action

Develop, implement, and maintain quality management systems in accordance with regulatory and company standards

Continuously monitor the quality systems for overall effectiveness

Coordinate regular quality audits to ensure compliance with internal procedures and external regulations

Collaborate with cross-functional teams to proactively identify areas for improvement in manufacturing processes and product quality

Manage documentation related to quality assurance activities, including reports on nonconformances and corrective actions

Provide training and support to employees on quality systems, procedures, and best practices, including new employee training

Lead projects aimed at enhancing overall product quality through analysis of data trends and root cause investigations

Ensure there is effective communication and positive relationships between customers utilizing the various positions within the organization

Develop, implement, and maintain SOPs and work instructions for quality processes and procedures

Partner with the Technical Manager to drive root cause analysis and corrective/preventive actions for nonconformances

Oversee product quality on trials, including activities such as preparation, collecting samples, SOP development, sample testing, data acquisition, and reporting

Ensure that the rework jobs and product holds are completed and resolved in a timely manner

Facilitate communication between shifts and throughout the division to promote consistency, collaboration, and the sharing of best practices relating to quality

Ensures the divisional quality program is compliant with regulatory, customer and corporate requirements

Monitor quality-related data trends and partner with operations in troubleshooting and investigating to identify root causes and appropriate corrections and corrective actions

Maintain product hold and corrective action logs

Manages the effectiveness of the customer complaint program

Participate in internal, external 3rd party and customer audits. Assist with supplier audits and vendor reviews

Serve as a member of the divisional HACCP team

Qualification

Quality Management SystemsRegulatory ComplianceQuality AuditsLEAN Six SigmaAnalytical SkillsMS OfficeHACCP CertificationCQE CertificationCQA CertificationCommunication SkillsAttention to DetailLeadership SkillsProblem-Solving Skills