Office Hours · 1 day ago
Summer 2026 Client Solutions Intern, San Francisco
Office Hours is an online platform that lets users earn income by sharing what they know. The Client Solutions Intern will be responsible for connecting clients with subject matter experts and managing research projects to ensure high-quality outcomes.
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Responsibilities
Client-Expert Connections: You'll identify and match experts to clients for interview-based research needs, continuously communicating with clients and experts to track the progress of these connections to ensure high-quality outcomes and client satisfaction
Project Creation & Ownership: Manage your clients’ research projects, from understanding their goals to recruiting and scheduling the right experts for them. Recruiting experts involves using our internal network and external channels like social media, meticulously reviewing professional profiles, reaching out to potential experts, and strategically matching them to specific project requirements
Project Performance Tracking: Monitor client and expert feedback on interviews to 1) drive successful research for our clients and 2) ensure our network has only high-quality, engaged experts
Cross-Functional Collaboration: Share insights from client and expert interactions to help product and engineering teams continuously refine the Office Hours online platform. Your frontline experience will provide critical input for user experience improvements
Qualification
Required
You are not afraid of ambitious goals
You are a great communicator
You are an optimist with a growth mindset
You thrive when you truly own something
You are an independent problem-solver
Current undergraduate student (junior or senior)
Preferred
Prior experience working at a startup
Prior experience in a customer success role
Strong understanding of various professional industries and roles
Benefits
Competitive Salary & Stock Options
Healthcare, dental, and vision coverage
$100 monthly fitness stipend
Flexible vacation time, regular company holidays
Company retreats (Tahoe, Maui, Mendocino, Mexico City)
Parent-friendly, remote work, and paid family leave