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American Residential Services · 1 day ago

HVAC Service Manager - San Jose, CA

Atlas Trillo (San Jose)

Full-time

Onsite

Senior Level

$110K/yr - $130K/yr

6+ years exp

American Residential Services is a national service leader looking for a motivated HVAC Service Manager to join their team. The role involves directing and leading HVAC Service Technician strategies, managing service staff, and ensuring customer satisfaction.

CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential

Responsibilities

Manages and develops the service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting meetings, counseling employees, evaluating performance and directing work assignments to ensure production is completed

Evaluates the workload and schedules service in a way that it maximizes profits

Resolves customer issues and complaints to ensure customer satisfaction and may conduct job site surveys

Creates and manages budgets

Ensures that materials and equipment are ordered and dispensed for scheduled jobs and schedules repairs for parts to ensure minimal down-time in job completion

Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles

Reviews payroll records to ensure that technicians are paid properly

Oversees facility and equipment maintenance

Other duties as assigned

Qualification

HVAC industry experienceManagement experienceComputer skillsMathematical skillsLeadership skillsCommunication skills

Required

High School diploma or general education degree (GED) is required with 6-8 years of experience in a service industry company. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted

HVAC industry experience/knowledge required

Management experience required with a track record of success

Valid driver's license

Strong leadership, communications, computer and mathematical skills

Benefits

Annual bonus opportunity

Company Vehicle with fuel card

Company provided cell phone & laptop

Comprehensive benefits package including medical, dental, vision & life insurance

$5 a week medical plan option

401(k) plan with company match

13 days paid time off and 8 paid holidays

Quality, comprehensive training programs

Opportunities for advancement

Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)

Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!