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Free People · 1 month ago

Free People Omni Operations Coordinator

Philadelphia, PA

Full-time

Onsite

New Grad, Entry Level

Free People is seeking an Omni Operations Coordinator to assist with operational functions in their wholesale and retail businesses. The role involves onboarding new hires, managing purchase orders, and collaborating with various teams to ensure operational efficiency.

ApparelBlogging PlatformsE-CommerceFashionInternetRetailShopping

Responsibilities

New hire system training and system training documentation. Participate and co-lead buyer refresher training

Support Purchase Order Assistants with training, refreshers, and best practice tools

Reporting supporting for the Buying Operations and Inventory Operations Teams

Own weekly forecast evaluation for inbound goods and transfers for the DC/ Supply chain teams to ensure they can accurately plan labor to complete tasks. Work with the Operations Manager to adjust based on actual in-month business changes

Manage all goods coming from the wholesale channel into retail stores from PO management, shipment, tracking and delivery

Be brand support for the company PIM program

Be the liaison between the Buying Team, Distribution Centers (DC) and Accounts Payable to solve Purchase Order (PO) related issues including overages, shortages, receipt discrepancies, etc

Coordinate quality control checks that come from Direct & Wholesale Customer Service Team , Buyers and Production with the DC to investigate and resolve by returning stock to vendors, sending goods out to be re-worked, reticketing, etc

Managing Import Production POs, Style Feed and ASN Reporting to ensure all wholesale setups are accurate and timely

Partnering with IT, Buying & Production to resolve any issue

Manage Wholesale to Retail/Direct Transfer Reporting and Follow-up. Including Shortage management, Priority PO Review & Communication with the Inv Ops team

Manage Wholesale Price Reporting, Including Reconciling Incorrect Pricing and partnering with Buying and Buying to Correct