Applied AI Engineer jobs in United States
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SuperDial · 4 days ago

Applied AI Engineer

positionBurlingame, CA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$120K/yr - $185K/yr
date2+ years exp

SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. The Applied AI Engineer will design and optimize prompts for large language models, collaborate with teams to create robust solutions, and maintain internal tooling for performance evaluation.

Computer Software

Responsibilities

Design, iterate, and optimize prompts that drive LLM behavior in production settings—spanning classification, summarization, structured extraction, and workflow automation
Collaborate with engineers, product managers, and customers to translate domain problems (e.g. prior auth, claim appeals, denials) into robust LLM-powered solutions
Build and maintain internal tooling for prompt versioning, testing, and performance evaluation (accuracy, latency, cost)
Fine-tune and evaluate models where needed using structured feedback and real-world data
Analyze edge cases and failure modes; design prompt strategies to improve resilience and alignment with business logic
Stay current on the LLM ecosystem and incorporate best practices into our architecture

Qualification

LLM experiencePrompt designPythonLangChainHealthcare data knowledgeQuality obsessionCollaboration

Required

2+ year of experience in a software engineering and LLM-centric role
Deep understanding of prompt design patterns and LLM capabilities/limitations across GPT-4, Claude, Mistral, etc
Hands-on experience with LangChain, LlamaIndex, PromptLayer, or similar frameworks
Strong Python skills and comfort working in a codebase (bonus: experience with backend workflows or vector DBs like Weaviate/Pinecone)
Obsession with quality—you're comfortable writing tests, measuring performance, and debugging model behavior with structured rigor

Preferred

Exposure to healthcare data, terminology (EHRs, RCM, FHIR), or compliance-aware deployments

Benefits

Competitive compensation
Meaningful equity
Healthcare benefits

Company

SuperDial

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SuperDial automates high-volume outbound phone calls that healthcare teams make to insurers using advanced voice AI.
dateFounded in 2021
location
San Francisco, California, US
people-size11-50 employees
web-link
https://www.superdial.com

Funding

Current Stage
Early Stage

Leadership Team

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Sam Schwager
Co-Founder & CEO
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Harrison Caruthers
Co-Founder & CTO
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Recent News

FinSMEs
SuperDial Raises $15M in Funding
2025-06-26
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2025-06-25
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SuperDial Raises $15M to Automate Healthcare’s Endless Admin Phone Calls
2025-06-25
Company data provided by crunchbase