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Mitsubishi Electric Automation, Inc. · 1 day ago

Service Engineer

Baton Rouge, LA

Full-time

Hybrid

Entry, Mid Level

$75K/yr - $87K/yr

Mitsubishi Electric Automation, Inc. is a leader in technological innovation and employee engagement. The Service Engineer will provide technical service and support to customers, involving installation, diagnostics, and promotion of value-added services to enhance equipment UPTIME.

Industrial AutomationManufacturingService Industry

Culture & Values

H1B Sponsor Likely

Responsibilities

Providing technical service and support to customers onsite and remotely using learned knowledge and experience of electro-mechanical assemblies, system operations, programming, and diagnosing of equipment problems

Installing components and solutions offered by Mitsubishi Electric Factory Automation where knowledge of programming, calibrating, tuning, rebuilding and maintaining customer’s equipment in the field is being utilized

Supporting the in-house systems for diagnostics such as simulators, programming systems, tools, etc

Presenting and sell customers our value-added services (VAS) to help accomplish their UPTIME goals; CloudCNC, extended warranties, optional functions, machine tuning, control upgrades, training, etc

Promoting the sales of spare parts to customers which would further assist in their machine UPTIME

Entering all technical claims, service activity, follow ups, and other customer related inquiries into the database, while maintaining data integrity

Cooperating with and take instruction/support advice from Senior Engineers

Qualification

Electro-mechanical assembliesField service experienceCNC productsElectricalMechanical toolsPLC programmingMechanical aptitudeFlexibility to travelCommunication skillsOrganization skills

Required

BSEET or equivalent related experience

Some experience in field service for industrial automation

Knowledgeable on electrical and mechanical tools for machine repair

Mechanical aptitude

Hands-on knowledge of volt meters, oscilloscopes, and other test / measuring equipment

Ability to read and understand technical documentation: schematics, logic, procedures, etc

Strong verbal and written communication skills to communicate with and maintain effective relationships with customers and colleagues

Organization skills for arranging travel plans and service call schedule

Flexibility to travel with limited notice to meet customer's expectations

Preferred

Experience in Computerized Numeric Controls (CNC's) products strongly preferred

Experience with robots and how they operate is a plus

Experience in motion controllers and programmable logic controllers (PLC's) is a plus

Experience in field service is a plus

Benefits

Health, dental and vision insurance plans with company contribution – we offer different plans, including PPO and HMO (HMO offered only in some states)

Competitive 401k with company match

Paid Vacation and 13 Paid Holidays, including floater holidays

Tuition Reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Employee Discount Program

Pet Insurance

Company

Mitsubishi Electric Automation, Inc.

The sole mission of Mitsubishi Electric Automation Americas, is to support the factory automation needs of North and Latin American customers with combined sales, marketing, service, engineering and manufacturing resources.

Founded in 1997

Vernon Hills, Illinois, USA

201-500 employees

https://us.mitsubishielectric.com/fa/en

H1B Sponsorship

Mitsubishi Electric Automation, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (3)

2023 (2)

2021 (2)

2020 (2)