TierPoint · 6 days ago
MEP Technician II
St Louis, MO
Full-time
Onsite
Mid, Senior Level
$35.76/hr - $57.83/hr
6+ years expTierPoint is a company that provides technical assistance in data center operations. The MEP Technician II is responsible for the maintenance and service of electrical and mechanical systems, along with educating and training other personnel on these systems.
Cloud ComputingData CenterInformation ServicesInformation TechnologyIT Infrastructure
Responsibilities
Adopt and use defined systems, tools, procedures, processes, and standards
Proactively manage ticket queue for timely request and response completion
Manage and complete assigned projects and report progress
Update documentation in a timely and accurate manner
Installation and termination of network and communication wiring
Support and validate power infrastructure and deployment
Provide remote hands and eyes support for internal or external client issues
Ensure all aspects of the physical infrastructure are kept clean and orderly
Perform routine physical inspections for alarm identification and operational issues
Understand and follow escalation procedures
Follow all safety guidelines and best practices
Support office operations
Operate, troubleshoot, repair and assist in performance of preventative maintenance of TierPoint’s electrical systems and components. These can include, but are not limited to: low and medium voltage switch gear, static transfer switches, power distribution units, remote power panels, branch circuits, large or medium voltage diesel generator systems, large UPS systems, building fire alarm / life safety, fire suppression systems and critical infrastructure monitoring systems
The position is responsible for responding to 7/24-hour electrical and mechanical operational issues, which requires off-hour coverage via mobile phone
In emergency situations, dispatch technicians and or vendors, as needed, in the absence of Management
Analyze and educate other TierPoint personnel on evaluating alarm and event trending
Extensive knowledge in all aspects of Data Center electrical operations
Provide technical guidance to less experienced site personnel
Installation and administration of door access and camera surveillance systems
Monitor, identify, and escalate only the most complex problems according to documented TierPoint procedures
Monitors ticket flows and receives escalations when Management is not available
Coordinates all permitting, and inspections required by local authorities in the absence of Management
Determine priority of action based on severity of service disruptions and respond appropriately
Responsible for the logging and tracking of problems in order to report, track and resolve complex issues
Provide exceptional customer support, for moderately complex to complex problem diagnosis and scheduled processing in order to meet service level agreements
Conduct scheduled site surveys (inspection tours) of the Data Center
Record and maintain power metrics and other related details on a regular basis
Installation of new equipment and removal of systems as required
Install and repair connectivity demarcation units for electrical and telecommunications circuitry
Install and repair conduit systems and other current carrying equipment
Provides coverage for other shift operations as required
Responsible in providing technical assistance to other TierPoint resources outside of Data Center Operations
Performing physical activities that require moving one’s whole body, such as climbing, lifting, balancing, walking, and stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials
In coordination with Tier 1 and/or other TierPoint personnel, provide technical assistance to various customers for second-level problem/fault isolation
Assist in the physical installation of computer equipment and components, cable tray, conduit and telecommunications cabling
Other responsibilities as required
Adopt and use defined systems, tools, procedures, processes, and standards
Proactively manage ticket queue for timely request and response completion
Manage and complete assigned projects and report progress
Support HVAC and environmental operations
Provide remote hands and eyes support for internal or external client issues
Ensure all aspects of the physical infrastructure are kept clean and orderly
Perform routine physical inspections for alarm identification and operational issues
Adhere to security procedures and controls
Support office operations
Operate, troubleshoot, repair and perform preventative maintenance of TierPoint’s mechanical systems and components. These can include but are not limited to: CRAC/CRAH units, condensing coils, rooftop units, chillers, cooling towers, and associated components for HVAC and plumbing systems
The position is responsible for responding to 7/24-hour electrical and mechanical operational issues, which requires off-hour coverage via mobile phone
In emergency situations, dispatch technicians and or vendors, as needed, in the absence of Management
Analyze and educate other TierPoint personnel on evaluating alarm and event trending
Understanding of Data Center mechanical systems
Monitor, identify, and escalate only the most complex problems according to documented TierPoint procedures
Monitors ticket flows and receives escalations when Management is not available
Coordinates all permitting, and inspections required by local authorities in the absence of Management
Determine priority of action based on severity of service disruptions and respond appropriately
Responsible for the logging and tracking of problems in order to report, track and resolve complex issues
Provide exceptional customer support, for moderately complex to complex problem diagnosis and scheduled processing in order to meet service level agreements
Conduct scheduled site surveys (inspection tours) of the Data Center
Record and maintain HVAC metrics and other related details on a regular basis
Consistent high level of interaction and communication with peers, co-workers, other groups and outside vendors
Installation of new equipment and removal of systems as required
Provides coverage for other shift operations as required
Responsible in providing technical assistance to other TierPoint resources outside of Data Center Operations
Performing physical activities that require moving one’s whole body, such as climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials
In coordination with the Tier 1 and / or other TierPoint personnel, provide technical assistance to various customers for second level problem/fault isolation
Assist in the physical installation of computer equipment and components, cable tray, conduit and telecommunications cabling
Other responsibilities as required
Qualification
Required
Associate degree in Electrical / Mechanical Engineering, Engineering / Mechanical Technology, Construction Management, a related field or equivalent experience
Must possess a current Journeyman or Master Electrician's license or Universal CFC Refrigeration License in good standing with the local authorities
Good working relationship with the local Electrical and Mechanical Inspector(s)
Familiarity with ASHRAE, NEC and NFPA
Adequate professional experience and knowledge to perform job responsibilities
Proficiency in Service Now computer application
Ability to differentiate between colors
Ability to use small hand tools
Must be able to lift objects over one's head
Ability to use a ladder to work in elevated areas
Extensive experience with most of the following: Multi-module or single module UPS systems, Low and medium voltage switchgear, Low and medium voltage diesel generators, Raised floor or overhead bus power distribution, PLC controls and components, Advanced knowledge in the operation of 100% uptime data centers, critical facilities environment or industrial power systems
Must be knowledgeable in commercial construction field
Extensive experience with detailed record keeping and data entry accuracy
Ability to read and analyze blueprints and construction drawings including single line diagrams
Working knowledge of automated building control systems
Possesses and applies a broad knowledge of standards, practices and procedures of installing, testing and operating electrical and mechanical equipment. Usually works with limited supervision
Provide for a safe, neat and evolving working environment
Ability to effectively differentiate between colors without assistance
Ability to effectively utilize and handle hand-operated and power tools
Ability to effectively utilize and handle small parts without assistance
Candidate must possess a valid driver's license
Extensive experience with most of the following: HVAC and related components, Plumbing/Piping and related components, PLC controls and components, Working knowledge in the operation of 100% uptime data centers, critical facilities environment or industrial power systems, Working knowledge and experience with 1,000+ ton chiller plants and related components desired, Working knowledge and experience with CRAC/CRAH units, Working knowledge and experience with cooling towers, Working knowledge and experience with condensing units, Working knowledge and experience with rooftop units
Multi-task and maintain composure in stressful and demanding work environment; Exercise flexibility in challenging and/or perplexing situations
Preferred
Minimum of six (6) years of technical training or equivalent progressively responsible related experience in a web hosting or other mission critical building engineering operations. Or (3) years as a Journeyman Electrician or HVAC Technician with satisfactory or better performance plus (3) years industry experience
Technical training may be trade school or manufacturers training on UPS systems, medium voltage switchgear, low voltage power distribution units, building automation systems, 1.0 megawatt and larger engine-generator sets and/or large diesel engines, and other training directly related to the operation and maintenance of electrical / mechanical plant in a high reliability environment
Company
TierPoint
TierPoint is an enterprise data center company that provides secure, connected IT platform solutions for digital transformation initiatives.
501-1000 employees
H1B Sponsorship
TierPoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$2.37BKey Investors
Apterra Infrastructure CapitalArgo InfrastructureTA Associates
2025-10-23Debt Financing· $240M
2025-07-14Debt Financing· $250M
2025-04-09Debt Financing· $500M
Leadership Team
Mary Meduski
President and CFO
Michael Lagg
Chief Sales Officer
Recent News
2026-01-09
The Morning Call
2025-12-31
Company data provided by crunchbase