Hilton Grand Vacations · 2 weeks ago
Marketing Representative Rental Program
Honolulu, HI
Full-time
Hybrid
Entry Level
$2,500/mo - $100,000/mo
1+ years expHilton Grand Vacations is a leader in the vacation ownership industry, dedicated to innovation and quality. The Marketing Representative, Pre-Arrival will provide exceptional customer service by booking qualified timeshare tours for owners and guests, while also managing outbound calls and promoting events.
LeisureRecreationTravel
Responsibilities
Contact Owners and guests through multiple touch points, such as outbound calls and email offer the opportunity to preview Hilton Grand Vacations property through a direct booking of timeshare appointments prior to the guest arrival
Manage call list provided and make required number of outbound phone calls per day to meet production requirements
Sell local tours and activities while performing exceptional vacation planning concierge services
Promote HGV Ultimate Access events
Remote work a possible option depending on business need, meeting IT and work space qualifications and meeting minimum performance standards
Proactively works with management to resolve any customer related challenges that may arise
Willing and able to complete any reasonable request from management
Completes other administrative duties and tasks, as assigned by management
Qualification
Required
High School Diploma/GED
Able to work flexible schedules including mornings, evenings, weekends and holidays
Minimum 1 year of customer service experience
Thorough understanding of the local area, restaurants, sightseeing, locations, directions, and optional tours
Excellent verbal and written communication
Excellent Knowledge of Hawaii activities
Preferred
Previous sales related call center experience or timeshare experience
Previous tours and activity or concierge service experience
Benefits
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities
Company
Hilton Grand Vacations
Hilton Grand Vacations is a vacation ownership travel company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.65B2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M
Leadership Team
Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
Gordon Gurnik
Chief Operating Officer
Recent News
2025-11-19
2025-11-03
2025-11-03
Company data provided by crunchbase