Integral Federal, Inc. ยท 4 months ago
Computer User Support Specialist - Intermediate
Patuxent River, MD
Full-time
Onsite
Mid, Senior Level
5+ years expIntegral Federal, Inc. partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges. They are seeking a Computer User Support Specialist to provide IT systems administration support and manage help desk initiatives for various projects throughout their life cycle.
ConsultingInformation TechnologyLegalRoboticsSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Analyze, test, troubleshoot, and evaluate existing hardware and software, including installing, word processing, electronic mail, and operating systems
Support the maintenance and management of account structures and rights to include assisting with adding new accounts, deleting dormant accounts, and managing permissions and equipment access
Support mission communication systems to include maintaining and troubleshooting the multimedia endpoints
Support by periodically reviewing networks and by assisting with proactive technology refreshes to improve reliability and maintainability by leveraging the efficiencies and addressing performance issues associated with aging hardware and parts obsolescence or security issues
Support the definition and performance of help desk initiatives that include multi-tiered customer support of established or new initiatives
Qualification
Required
BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution with five years' experience
Top Secret/SCI Eligible
Benefits
Paid parental leave
Immediate vesting in our 401(k)
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off & Holidays
Earned Bonuses & Awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program
Company
Integral Federal, Inc.
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver transformative solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Wayne Wilkinson
President & Chief Executive Officer, Board Director
Manuel E. Mendez
Chief Financial Officer
Company data provided by crunchbase