Aegis Living · 1 month ago
Area Business Office Manager
Bellevue, WA
Full-time
Onsite
Mid, Senior Level
$78K/yr - $85K/yr
2+ years expAegis Living is a national leader in senior assisted living and memory care with a commitment to making every day count. The Area Business Office Manager oversees business operations across multiple communities, providing support and guidance, ensuring regulatory compliance, and improving operational efficiencies.
CommunitiesHealth CareHospitality
Responsibilities
Communicate effectively with General Managers and other community leaders to provide ongoing support and guidance regarding Business Office Operations
Liaise with Head of FP&A, home office support teams, officials & vendors inside and outside of the organization
Conduct on-going training of the Lead Concierge roles and external business office support team to improve regulatory compliance and effectiveness of all business office functions
Audit regulatory files and developing report compliance
Collaborate with GMs and Community Directors to improve regulatory staff compliance
Demonstrate conflict resolution skills and commitment to continuous improvement
Educate regarding Relias Learning Management System to include password resets, revising supervisor access, training/support for users, troubleshoot problems as needed
Develop efficiencies that promote productivity, improve workflow, provide quality service and that demonstrate adherence to company’s values and hallmarks
Collaborate with Head of FP&A to align common goal and tasks
Electronically upload and implement all electronic filings for Employee and Resident Files within SharePoint to have all Business Office files electronically saved for efficiency
Process all area communities’ social security verifications and submit to external support team
Manage resources effectively
Scan all check deposits and send paperwork to external business office support for processing into Yardi
Handle all high-level resident and family complaints or issues
Practice effective team behavior
Collaborate with and back up other administrative team members, as needed
Efficiently submit documentation through DocuSign, updating templates when necessary
Managing appropriate Aegis account access for external support team and Lead Concierge within assigned communities
Working cross functionally with other departments (Regulatory/Accounting/Risk Mgmt., etc.) to establish and communicate new processes and best practices for Business Office Operations
Creating, developing and implementing revised processes for ABOM and external support team including appropriate training and materials
Special projects and other tasks as assigned
Qualification
Required
Bachelor's degree in business administration, finance, or a related field or equivalent experience
2-5 years of experience in business office or a similar field
Knowledge of federal, state and local regulations pertaining to the operation of Assisted Living and Memory Care Communities
Knowledge of Accounts Receivables, Accounts Payables and Payroll principles
Strong analytical and problem-solving skills
Strong communication skills
Strong leadership skills and proven ability to work successfully with cross-functional teams
Ability to meet budgets and control costs
Knowledge of computers, internet, and software applications including Microsoft Word and Excel, payroll and HR systems
Ability to maintain resident and employee privacy and confidentiality
Must meet all health requirements, including acceptable results on tuberculosis (TB) screen
Must meet State requirements on criminal background check
Company
Aegis Living
Aegis Living deals with senior assisted living and memory care with a simple philosophy.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$28.3M2023-01-09Undisclosed· $28.3M
Leadership Team
Dirk Burghartz
President
Dwayne Clark
Longevity Expert and Corporate Culture Creator
Recent News
2025-09-09
Company data provided by crunchbase