Associate Field Application Engineer jobs in United States
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HARTING Technology Group · 1 month ago

Associate Field Application Engineer

HARTING Technology Group is a leading international supplier of industrial connectivity products and solutions. They are seeking an Associate Field Applications Engineer to provide technical and application support to the sales force and customers, securing design wins through quality support and collaborative solution development.

Industrial Automation
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Comp. & Benefits

Responsibilities

Advance sales opportunities toward design-in wins through technical support and solution development, and voice-of-customer feedback. This can include BOM building, coordinating prototype/sample builds, and creating comprehensive solution proposals
Provide direct response to technical support inquiries from customers through the HARTING website and other digital contact platforms
Understand basic manual and automated tooling concepts and help support customer tooling inquiries
Provide onsite support for customers (in partnership with the responsible salesperson) and onsite customer presentations and product demonstrations
Represent HARTING at trade shows and other HARTING customer-facing events
Create technical documentation for customized components (i.e. private label, customized, modified, kitted parts)
Develop and maintain internal and external tools (e.g. selection guides, catalogs, search tools) that consolidates and simplifies component selection to increase overall sales. Leverage digital tools to provide effective response to customer inquiries
Provide product expertise and technical support for various internal departments including marketing, product management, sales, business development, and product development
Create and present in-person and virtual technical presentations and trainings for customers and internal HARTING personnel. Develop training resources for HARTING employees related to product competence, utilization of digital tools, and job processes
Other duties as assigned
Travel 15-25%
Must have valid passport for periodic international travel

Qualification

Electrical engineeringMechanical engineeringTechnical supportSolution developmentCustomer serviceDigital toolsPresentation skillsTechnical documentationTeam collaboration

Required

Bachelor's degree (B.S.) from a four-year college or university in an engineering discipline preferably electrical or mechanical
0-2 years related experience and/or training; or equivalent combination of education and experience
Knowledge of current Windows OS and Office Suite products and various Windows applications including presentation software
Ability to use e-mail and web browsing software and understand the uses to obtain, document and provide information
Must have valid passport for periodic international travel

Benefits

21 days PTO (Paid Time Off) to start – quickly earn more PTO as you stick with us (36 days max).
Medical, dental, and vision Insurance – several Blue Cross Blue Shield plan options to choose from.
Company-sponsored life, AD&D, and short- and long-term disability – at no cost to employee.
Paid parental leave, tuition and fitness reimbursement, and a hybrid working policy.
401(k) with a 4% dollar-for-dollar match – fully vested upon eligibility!
Competitive compensation (US)
Continuing Education Tuition Reimbursement (US)
Give back (US)
Have fun (US)
Lead a Healthy Life (US)
Onsite Café (US)
Take time off (US)

Company

HARTING Technology Group

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The HARTING Technology Group is a leading global provider of industrial connectivity.