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Dickey's Barbecue Restaurants, Inc. · 1 month ago

Network Administrator

Dallas, TX

Full-time

Onsite

Mid Level

Dickey's Barbecue Restaurants, Inc. is the largest and fastest-growing barbecue concept in the world, dedicated to providing meaningful growth opportunities for its employees. The Network Administrator role involves managing and supporting the IT infrastructure across corporate and affiliate offices, including maintaining network equipment, monitoring systems, and ensuring security and performance of internal corporate systems.

Food and BeverageRestaurants

H1B Sponsor Likely

Responsibilities

Update and maintain network equipment (physical server, network switches, firewalls, storage, VPN) in the corporate offices and other Dickey’s offices as needed

Monitor, update and maintain health of all corporate issued PCs this includes basic repairs as needed, setting up warranty work to be done by OEM, this includes remote PCs

Setup and monitor virtual servers, monitor the health of all VMs and maintain health and in performance

Maintenance to include responding to security and system alerts as needed

Communicates hardware/software problems with outside support personnel, i.e. management, vendors and technical support representatives

Monitor and adjust local and off-site backups of fileservers and virtual servers as needed

Liaison with external firewall provider and communication of any changes or issues that arise

Adjust and create group policies in order to smooth configuration of PC deployment and maintain security

Admin and monitor support ticket system for corporate users and fix the issues according to the SLA

Create and maintain user accounts in local Active Directory, Azure AD for Office 365, ticket system, VOIP, password manager and any other related systems

Responsible for documentation of network infrastructure, systems, backups and so on

Maintain licensing pertaining to O365 and others that may fall into corporate network support

Make recommendations on technology for business needs

Manages and supports e-mail anti-malware software and anti-phishing tools filters, video conferencing and implements secure Internet access where needed throughout all Dickey’s offices

Conduct testing and development of disaster recovery plans to detect faults, minimize malfunctions and backup systems as it relates to network functionality

Practice network asset management, including maintenance of network component inventory and related documentation

Work with vendors to maintain health and performance of SaaS, IaaS, PaaS and others

Track and report company cybersecurity training needs

Track technology licenses and subscriptions and end of life product support

Local travel between sites to maintain environment required

Most importantly make sure all internal corporate systems run securely and perform as needed with minimal downtime with swift remediation of any found issues

Qualification

Network administrationActive DirectoryVirtual server managementFirewall managementBackup managementTechnical supportDocumentationCommunication skills

Required

Update and maintain network equipment (physical server, network switches, firewalls, storage, VPN) in the corporate offices and other Dickey's offices as needed