Director, Internal Communications (Eatontown, NJ/Hybrid) jobs in United States
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Crum & Forster · 4 days ago

Director, Internal Communications (Eatontown, NJ/Hybrid)

Crum & Forster is a longstanding insurance provider known for its commitment to employee engagement and wellness. They are seeking a Director of Internal Marketing & Communications to lead internal communication strategies and enhance employee understanding of the division's goals and mission.

Commercial InsuranceHealth CareInsuranceRisk Management
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Support and contribute to division-wide internal communications strategy and tactical execution, working cross-functionally to ensure employees are informed, engaged, and feel connected to our culture, mission and vision
Bring a proactive, creative, out-of-the-box flare to a wide range of service requests that will benefit and grow from your in-depth assessment of and your ultimate communications plan recommendation and organized management
Bring clarity of intent through meticulous project management and open collaboration with stakeholder clients
Support the AVP of Internal Marketing & Communications in partnering with senior executives to produce our quarterly Town Hall events, Quarterly Business Reviews and other strategic meetings-- driving the calendar, collection and preparation of all content as well as management of all phases of rehearsal through each live production, recap to our intranet and collection and assessment of related metrics
Collaborate on and deliver strategic counsel to stakeholder clients to help them communicate with clarity, thoughtfulness and impact and in consideration of the varied roles and appetite of the employee community
Collaborate with the People & Culture team (our biggest stakeholder) to plan and execute division-wide initiatives in conjunction with our Events team when applicable
Apply a campaign-style mindset, measuring engagement consistently for continuous improvement and assessment
Own the content and execution as well as scale of our intranet platform to make it easy for employees to stay informed and engaged
Co-create feedback loops and metric analysis to get an accurate picture of how employees are receiving information and how well that information is being absorbed
Collaborate with the wider Marketing & Communications team to distill and distribute engaging education-style stories around A&H external/product initiatives in a way that piques curiosity, compounds understanding, and fuels innovation among our internal clients
Other duties as assigned

Qualification

Internal communications strategyContent strategyProject managementGraphic designStakeholder managementInsurance knowledgeEditing skillsEmpathyWriting skillsPresentation skillsCollaboration

Required

A bachelor's degree (or equivalent experience) and 10+ years of relevant work experience
Exceptional writing, editing and proofreading skills, as well as an ability to craft clear and compelling content from complex ideas
An eye for design with exceptional attention to detail
A creative and optimistic approach to change, ambiguity and challenge in the name of service
Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Monday.com proficiency a plus
Proven experience building relationships cross-functionally and managing multiple, decentralized stakeholders
Consultant and collaborative mindset with a strong client focus, able to ask probing questions and offer effective communication solutions to business needs
A persuasive and empathetic communicator with excellent presentation skills
A positive, respectful, flexible and empathetic attitude to working with a growing and diverse team
Understanding of quality graphic design along with a basic ability to create design files
Insurance and/or financial industry knowledge a plus
Experience with using a range of internal communications tools and platforms, such as Monday.com, Constant Contact, Intranet Platform(s) (Workvivo a plus), Brand Folder, SharePoint and others

Benefits

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

Company

Crum & Forster

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Crum & Forster specializes in commercial insurance, claims, risk assessments as well as accident and health insurance.

H1B Sponsorship

Crum & Forster has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (3)
2022 (12)
2021 (9)
2020 (12)

Funding

Current Stage
Late Stage

Leadership Team

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David Thomas
Senior Vice President - Head of Surety Claims
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David Webb
Senior Vice President, C&F Stop Loss
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Company data provided by crunchbase