The Save Mart Companies · 2 weeks ago
E-Commerce Clerk
Petaluma, CA
Full-time
Onsite
New Grad, Entry Level
$17.97/hr - $19.80/hrThe Save Mart Companies is California's largest regional grocery chain, dedicated to providing quality products and a great customer experience. The E-Commerce Clerk will manage e-commerce programs, focusing on customer-centric marketing strategies and collaboration with various teams to drive sales and enhance customer engagement.
DairyFood and BeverageRetail
Responsibilities
Launch & scale ecommerce programs. Track, communicate and coordinate with various stakeholders and teams across The Save Mart Companies, ensuring sales and profits goals are achieved by rigorous measurement of program performance and adapting offerings as needed, as well as representation from marketing on cross-functional internal teams responsible for the program (including IT, analysts, Merchandising, Insights and Store Operations)
Collaborates with the Store Operations team, Merchandising, and Consumer Promotions team on vendor promotional strategies, ensuring vendor programs are Consumer-centric, relevant, and appropriate for each geography to drive sales
Manages the execution of communication strategies that are customer centric and cohesive, using segmentation and personalization, delivered digitally through email, push notifications, app, and web
Increase customer acquisition, retention, re-engagement and conversion through multi-channel marketing promotions. Leverage customer centric predictive analytics and modeling to drive dynamic and relevant offers
Partners with third-party e-commerce providers to maintain collaborative and productive agreements and is constantly scouring the marketplace for innovative ecommerce solutions that continue to differentiate our offering & grow engagement
Partners with technical teams, informing and managing the development of roadmaps to ensure infrastructure and systems align while supporting the business’ ambitions and growth targets
Develop promotions for ecommerce programs based on program insights, relevant shopper/consumer timing opportunities, and overall performance driving incremental sales and transactions
Establish and implement best practices for database marketing processes, measurement, evaluation, data capture, maintenance and customer/prospect list selection; tracks and communicates program results
Administers the execution of technological business tools to analyze and deliver promotions through implementation, quality assurance, user acceptance testing, rollout, and ongoing support
Possess the ability to apply analytical and problem-solving skills towards execution of strategies to drive sales and customer experience within our stores. Measure campaign effectiveness, analyzing continuously for optimization
Work collaboratively with various teams and remain flexible in a fast-paced environment where priorities shift
Performs other duties as assigned
Qualification
Required
Ability to apply analytical and problem-solving skills towards execution of strategies to drive sales and customer experience within our stores
Experience in managing e-commerce programs
Strong communication skills to coordinate with various stakeholders and teams
Experience in developing and executing marketing campaigns
Ability to track and measure program performance
Experience in collaborating with cross-functional teams
Knowledge of database marketing processes and best practices
Ability to work collaboratively with various teams and remain flexible in a fast-paced environment
Experience in using customer-centric predictive analytics and modeling
Ability to manage vendor promotional strategies
Experience in administering technological business tools for promotions
Company
The Save Mart Companies
The Save Mart Companies has specialized in sourcing a wide variety of local products.
Founded in 1952
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-06-25Acquired
Leadership Team
Jim Perkins
President
Recent News
The Business Journal
2026-01-12
Company data provided by crunchbase