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Edgewater Federal Solutions, Inc. · 20 hours ago

Senior ServiceNow Developer

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Edgewater Federal Solutions is a government contracting firm located in Frederick, MD, seeking a Senior ServiceNow Developer to support a major national laboratory. The role involves developing, configuring, administering, and maintaining custom configurations for the Weapons Facilities Office, ensuring the effective use of the ServiceNow platform and ITSM modules.

Information ServicesInformation TechnologyProfessional Services

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Work closely with members of the ServiceNow Tools Team, as well as other IT-related groups who use ServiceNow on a regular basis

Proactively monitor, provide recommendations, and implement changes to improve the quality and efficiency of solutions developed

Design, develop, modify, test, debug and evaluate workflow solutions to meet functional requirements outlined for the ServiceNow team

Assist in gathering of business requirements as well as provide recommendations and implementation solutions based on those requirements

Work with process specialists in the design of new forms and workflow, as well as customization of existing forms and workflow to best fit their identified needs

Prepare documentation for developed workflow solutions, training, and user guides

Qualification

ServiceNowITSMITIL frameworkAgile DevelopmentSQLJavaScriptTroubleshootingProcess ImprovementProject ManagementDocumentation

Required

Bachelor's degree in relevant field

8 years of SNOW experience

In lieu of a degree, additional relevant experience may be applicable

U.S. Citizenship is required per contract

Eight years or more experience working with administration and development of ServiceNow forms and workflows

Experience with configuring and administering ServiceNow Modules such as ITSM, Knowledge, CMDB, and HRSD

Strong troubleshooting skills

Strong project management and attention to detail skills

Ability to identify opportunities to design and implement process improvements

Understanding of ITIL framework, workflows, and integration

Understanding of Agile Development framework

Ability to work well with others across multiple teams to gather, anticipate, track, and incorporate new requirements while maintaining configuration management and version control

Familiarity with federal government security requirements, and ability to implement and assess effectiveness of security controls

Experience developing custom integrations to 3rd party software and platforms

Experience implementing service now application modules

Experience developing custom applications in the ServiceNow platform

Strong familiarity with the Software Development Lifecycle

Preferred

ServiceNow certifications

ITIL v4 framework and processes certification

Familiarity with Atlassian Jira for project management

Familiarity with Atlassian Confluence for documentation

Familiarity with Java and JavaScript programming

SQL language for use with Microsoft SQL or Oracle databases

Company

Edgewater Federal Solutions, Inc.

Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees.

Founded in 2002

Ijamsville, Maryland, USA

501-1000 employees