Kelly Science, Engineering, Technology & Telecom · 1 day ago
Quality Technician
Kelly Science, Engineering, Technology & Telecom is a leading manufacturer of medical equipment. The Quality Technician is responsible for ensuring compliance with quality system requirements, supporting process improvements, and managing equipment calibrations and investigations.
Staffing & Recruiting
Responsibilities
Assist with complaint handling processes investigations, calibration process, engineering change order process, and perform corrective and preventive action project activities
Support in the implementation of process controls, NCRs, Product Returns/Rejects/MRB, Calibration system, and CAPA systems designed to meet or exceed internal and external requirements
Must be able to complete in-house gage calibrations along with managing calibration outsourcing activities. Managing equipment files, upkeeping equipment in a calibrated status, and driving improvements in gage use through the inspection/test process
Support and lead efforts of Gage Repeatability and Reproducibility (Gage R&R) and Test Method Validation with manufacturing engineers
Support Quality Inspection Plan updates and equipment evaluation for suitable use on product parameters
Must be able to manage product returns, lead Material Review Board activities
Manages timelines for product and equipment investigations to ensure that reporting is performed on time, technical investigations are addressed in a timely manner, and corrections/corrective actions are performed
Support site quality system activities to ensure compliance with international Regulations and Standards, including but not limited to 21 CFR 820, ISO 13485, EU MDR, and MDSAP requirements
Communicates product compliance and process expectations to the manufacturing floor. Creating work instructions, inspection plans/guides, and monitoring product concerns from manufacturing
Support in the Change Control process with Technical Protocols, Reports and testing data to support changes being made. Including full Validation and Verification plans and completion
Work with process owners to create or update procedures and work instructions to address quality risks
Support internal and external audits by showing compliance of processes owned
Qualification
Required
Must be able to complete in-house gage calibrations along with managing calibration outsourcing activities
Managing equipment files, upkeeping equipment in a calibrated status, and driving improvements in gage use through the inspection/test process
Support and lead efforts of Gage Repeatability and Reproducibility (Gage R&R) and Test Method Validation with manufacturing engineers
Support Quality Inspection Plan updates and equipment evaluation for suitable use on product parameters
Must be able to manage product returns, lead Material Review Board activities
Manages timelines for product and equipment investigations to ensure that reporting is performed on time, technical investigations are addressed in a timely manner, and corrections/corrective actions are performed
Support site quality system activities to ensure compliance with international Regulations and Standards, including but not limited to 21 CFR 820, ISO 13485, EU MDR, and MDSAP requirements
Communicates product compliance and process expectations to the manufacturing floor
Creating work instructions, inspection plans/guides, and monitoring product concerns from manufacturing
Support in the Change Control process with Technical Protocols, Reports and testing data to support changes being made
Including full Validation and Verification plans and completion
Work with process owners to create or update procedures and work instructions to address quality risks
Support internal and external audits by showing compliance of processes owned
Organization
Strong written and verbal skills
Collaboration skills
QA process skills
Computer knowledge and skills
Legally authorized to work in the United States
Associates or Bachelors. Degree in an Engineering field is preferred (mechanical preferred)
1 - 3 years' experience in regulated medical device industry highly preferred
Strong familiarity with calibration methods/standards, various gage use, and failed equipment risk analysis
Strong knowledge of global Quality System regulations related Good Manufacturing Practices. (ISO 13485, 9001, 17025)
Preferred
eQMS skills
Knowledge of ISO 13485, MDSAP, 21 CFR 820, MDR 2017/745
Quality engineering (ASQ or similar Certifications)
Professional certification(s) relevant to the position preferred (e.g., CQA, CQM, and/or CQE)
Experience with electronic quality system documentation management and statistical tools such as GageTrak, MiniTab, Solidworks, CAD, PowerBI, Windchill, SAP, QPulse,etc
Excellent written and verbal communication skills
Experience with quality inspection processes and equipment
Knowledge of safety requirements and legal standards
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly Science, Engineering, Technology & Telecom
Kelly Science, Engineering, Technology & Telecom specializes in science, engineering, technology, and telecom.