Don's Appliances · 1 month ago
Apprentice Appliance Service Tech (Entry Level)
Don’s Appliances is seeking an entry level Apprentice Appliance Repair Technician to work under the guidance of experienced technicians to learn how to diagnose, repair, and maintain residential appliances. This role is ideal for individuals looking to start a long-term career in the appliance repair industry, providing hands-on experience and training opportunities.
Retail
Responsibilities
Learn and perform basic troubleshooting procedures under supervision
Attend scheduled training sessions, online, in classroom-style settings, and in the field
Assist senior technicians in diagnosing and repairing major home appliances, including refrigerators, ranges, ovens, dishwashers, washers, dryers, and microwaves
Document work performed and parts used in the company software
Communicate professionally with customers while observing how to explain repair needs and solutions
Follow all safety guidelines and manufacturer specifications
Shadow technicians to observe and learn proper techniques, workflow efficiency, and customer interaction
Test repaired appliances to confirm correct and safe operation
Assist Service Department with additional tasks as needed
Qualification
Required
High school diploma or equivalent
Strong mechanical aptitude and interest in technical work
Willingness to learn and follow instructions carefully
Good communication and customer service skills
Ability to lift 50 lbs and perform tasks involving standing, kneeling, and bending
Reliable, punctual, and able to work independently once trained
Able to pass a criminal background and drug screening
Legibly complete all paperwork
Operate a company vehicle in a safe manner
Strong computer proficiency, including email
Valid driver's license
Preferred
Previous experience in maintenance, HVAC, automotive, or related trades
Basic understanding of electrical or mechanical systems
Technical school coursework (not required but beneficial)
Basic tool knowledge and comfort using hand tools
Benefits
Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options
Paid training and advancement opportunities
Company service vehicle when promoted to an Appliance Technician
Medical, Dental & Vision Insurance
PTO & Paid Holidays
401(k) with Company Match
Short- & Long-Term Disability
Life Insurance
Company
Don's Appliances
Founded in 1971 and headquartered in Robinson Township, Pennsylvania, Don’s Appliances is the regions largest independent appliance retailer selling, servicing, delivering and installing more than 40 major brands.