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hackajob · 1 week ago

Senior Engineer, Customer Success & Business Intelligence

United States

Full-time

Remote

Mid, Senior Level

$84K/yr - $196K/yr

5+ years exp

Hackajob is collaborating with Comcast, a Fortune 30 global media and technology company, to find exceptional tech professionals for the role of Senior Engineer, Customer Success & Business Intelligence. This role focuses on innovating within the Cybersecurity division by providing SaaS and subscription-based security solutions to large enterprises and the federal government, while ensuring customer success and driving long-term business growth for DataBee.

Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware

Responsibilities

Partner with data engineering teams for data ingestion, storage, search, and delivery methodologies to support a wide array of data sources and types to support security and privacy compliance

Build and maintain positive relationships with key stakeholders, including customers, partners, and internal teams, to ensure customer success and drive long-term business growth for DataBee

Stay up-to-date with industry trends and advancements in security data management, data manipulation techniques, and SQL best practices, and effectively articulate their relevance to customers

Partner with other engineering and product teams to provide technical leadership and guidance on enhancing the CCM (Continuous Controls Monitoring) platform

Provide ongoing operational support of production dashboards to ensure high availability and data integrity within a customers deployment

You can be hands on with our engineering and products team, creating, changing or revising dashboards and data fabric views as needed

Must also be able to work independently with limited supervision to deliver assigned tasks and work within scrum methodology

You collaborate closely with Sales Engineering, Solution Architecture(s), Product Management and Product Marketing to influence the roadmap, architecture and customer engagements

Travel to customer sites or Comcast office is for product presentations is required when the customer requests an in-person meeting. Travel to in person internal meetings also is required upon request to build rapport with customers

Performs other related duties as assigned

Qualification

Data StorageTableauCybersecurityData Privacy PoliciesData Manipulation TechniquesSQL Best PracticesTeachingCommunication SkillsTechnical Leadership

Required

Bachelor's Degree

5-7 Years of relevant work experience

Strong oral and written communication skills with an ability to develop a strong rapport across a variety of technical and non-technical teams

Strong passion for learning and teaching others

Demonstrated subject matter expert in data storage (Snowflake, Databricks, Azure blob) and visualization solutions (Tableau)

Experience building dynamic Tableau dashboards that are utilizing advanced features such as LOD calcs, parameters, Extensions API

Overseeing the collection, storage, management, quality and protection of security data (part or all of these processes will qualify)

General understanding of data collection, parsing, storage, and search capabilities

General understanding of data privacy policies, and complying with data protection regulations

Knowledge of security ecosystem - such as IDP, EDR, SIEM., SOAR, Firewalls, VPNs, DNS, vulnerability management, asset management, threat hunting solutions and applications (Where they fit in, what they do, what logs they create, how organizations use them, etc.)