IT Support Technician jobs in United States
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Navitus Health Solutions · 2 weeks ago

IT Support Technician

Navitus Health Solutions is seeking an IT Support Technician to join our team! The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware, responding to queries and executing basic diagnostic programs.

Health CareInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests
Receiving, tagging and inventorying of hardware
Maintenance and inventorying of shipping supplies
Record user interactions in Service Desk application
Working with users to receive, track, and inventory, corporate hardware within termination process
Work with vendors and run diagnostic programs to resolve problems
Document processes and solutions in the IT knowledge base
Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail
Maintain Asset Lists and documentation accurately
Other duties as assigned

Qualification

Hardware provisioningCustomer issue resolutionActive DirectorySystem Center Configuration ManagerMicrosoft tools

Required

High school diploma required
Working knowledge of hardware provisioning and support required
Experience in solving customer issues required

Preferred

Knowledge of Active Directory Users and Computers
System Center Configuration Manager (SCCM)
Knowledge of Microsoft tools such as email, Teams and SharePoint

Benefits

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!

Company

Navitus Health Solutions

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Navitus Health Solutions LLC is a full service, URAC-accredited pharmacy benefit management company.

H1B Sponsorship

Navitus Health Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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George Hepburn
SVP and Chief Financial Officer
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Peter Beste
CFO
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Company data provided by crunchbase