Werfen North America · 2 weeks ago
Senior IT Solutions Architect
Bedford, MA
Full-time
Hybrid
Senior Level
$150K/yr - $175K/yr
7+ years expWerfen North America is seeking a Senior IT Solutions Architect responsible for identifying and understanding customer requirements to successfully integrate IT Solutions. This role involves pre-sale consulting, design, and implementation support, ensuring that solutions meet customer needs and regulatory standards.
Health CareManufacturing
Responsibilities
Provides pre-sale consulting, design, implementation and go-live support to current and potential customers
Performs detailed analysis of customer clinical and IT environment to understand workflow and functionality to determine configuration needs
Collaborates with Sales & Applications Consultants to design customer solutions
Plans, creates, designs and presents IT solutions workflows, network architecture diagrams, drawings, and visual communication(s) to customers and internal stakeholders for review and approval
Serves as voice of the customer liaison with internal stakeholders
Provides escalated on-site support as requested by IT Solutions Manager
Provides Project Management support during solution implementation
Responsible for ensuring all security clearances and documents are completed and provided to customers within defined timeframe
Understands gaps, proposes mitigation plans, and escalates as required to ensure complete customer satisfaction
Ensures designs are in compliance with all regulatory policies, procedures and records
Identifies opportunities to streamline and create more effective tools and processes and drives change
Provides technical leadership, consulting and direction to the Solutions Architect team. Maintains technical competency with market changes; researches and recommends training courses webinars, podcasts etc
Other duties and responsibilities as assigned by IT Solutions Manager
Qualification
Required
Bachelor's degree in Information Technology, Computer Science or Engineering required or equivalent experience in lieu of a degree will be considered
Minimum of seven years' experience in customer facing/support role within medical device or healthcare field
Experience implementing complex IT Solutions required
Expert knowledge of clinical/healthcare IT environments
Ability to author documents, diagrams, and presentations
Ability to communicate across all levels of an organization (C-level to support level staff). Comfortable communicating with and influencing customers, internal teams, and senior leadership
Ability to work in a regulated environment
Ability to work under own initiative /self-motivated
Demonstrated ability to solve complex technical challenges
Adaptability; ability to manage workload and competing priorities
Highly Collaborative; ability to work cross-functionally, with multi-disciplined teams
Fluency in English required
Preferred
Project Management experience desirable
Expert knowledge of cybersecurity, keeps current within industry trends and mitigation, preferred
Experience with industry relevant interface technologies and protocols such as: Interface Engines, IT Security, Connectivity, Databases, ADT /POCT Devices
Benefits
Medical, dental, and vision insurance
401k plan retirement benefits with an employer match
Paid vacation and sick leave
Participation in a commission plan
Performance-based bonus
Company
Werfen North America
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.
Founded in 1959Bedford, Massachusetts, USA
1001-5000 employees
H1B Sponsorship
Werfen North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (12)
2023 (10)
2022 (2)
2021 (11)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Giovanni Russi
Chief Operating Officer
Dominique J.
Human Resources Business Partner
Recent News
2025-07-19
2025-05-17
2025-04-04
Company data provided by crunchbase