Program Operations Director jobs in United States
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Fred Hutch · 5 hours ago

Program Operations Director

Fred Hutchinson Cancer Center is an independent, nonprofit organization focused on cancer treatment and research. The Program Operations Director role involves providing research administration support, managing onboarding and training for research administrators, and overseeing financial and HR management within the Clinical Research Division and Translational Science and Therapeutics Division.

Hospital & Health Care
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Responsibilities

Lead and supervise the program administration team
Work in partnership with Center and Division administrative teams to ensure successful implementation and integration of programs and center-wide initiatives; regulatory compliance procedures; foster cross-functional collaboration
Direct and provide leadership and mentorship to program administration team, to include ongoing meetings, communication and policy implementation
Manage and maintain the faculty grant library, program documentation, policy materials and support recurring reporting needs
Participate in Center and Division-led meetings, committees and special projects
Administer general financial operations for the program, including forecasting, management, reporting, reconciliations, purchasing and vendor contract management for sponsored, non-sponsored and foundation funded projects
Oversee the preparation, management, and monitoring of the program's annual budget and faculty funding needs. Perform cost analysis and obtain data needed for requests. Justify and advocate for budget requests directly with Division senior leadership, Finance, and Compensation departments
Manage grant activities including grant preparation, budget development/management, forecasting, reporting and report tools development. Provide direct support for these activities as needed. Provide support to team members in administering these activities
Facilitate the annual staff performance management and merit review process
Assist the Division with faculty HR matters including promotions, appointment changes, onboarding, offboarding and the annual merit review process
Advise and assist faculty and managers in developing team structures, submissions of employment requisitions and personnel actions, classification review, disciplinary actions, trainee and graduate student inquiries and staff training and development planning
This position works with overarching guidance from Division leadership and other Program Operations Directors/Managers to support onboarding and training of new and existing administrative staff within the TST and CRD. The Program Operations Director supervises an administrative team and oversees all day-to-day operational and administrative responsibilities for the program, maintains and develops the training curriculum for new hires as well as existing staff, sets functional strategies and objectives on operational plans that align with overall Division and organizational strategies, and provides input to Division-level strategic planning
Lead ongoing, Division-wide training activities for both Divisions on topics of relevance to the administrative teams, including new policies and processes, presentations by representatives from external departments, and other subjects of interest as determined by the Program Operations Director and Division AVPs
Provide individual and group training sessions for newly hired and existing research administrators and general administrative staff within each Division, working closely with hiring managers and Division leadership to define training needs and develop and implement training resources
Manage programmatic activities, including facilitation of presentations on topics utilizing an existing library of materials appropriate for various administrative roles within each Division
Maintain and update the library of training resources to ensure that they are aligned with current policies and procedures
Throughout the lifecycle of the training program for newly hired staff, the Program Operations Director will maintain close relationships with the new team member, the hiring manager, and the Division AVP to support success and career development within the role

Qualification

Federal research administrationStrategic planningBudget managementSupervisory experienceTraining program developmentProcess improvementCommunication skillsService orientationInterpersonal skillsAttention to detail

Required

Bachelor's degree in business, public administration or a related field
Minimum of 8-10 years of federal research administration management experience
Minimum of 3-5 years of supervisory and leadership experience
Demonstrated success managing and engaging diverse stakeholders across a complex research portfolio
Experience with translating science into strategy in creating and executing strategic plans
Strong communication and budgetary skills

Preferred

Prior experience with Fred Hutch Cancer Center policies, procedures, and systems
Prior experience in training new employees and/or development of training programs
Master's degree
3-5 years experience supporting faculty in a research institute or academic environment, including a demonstrated ability to lead complex decision-making and processes effectively and to nurture a culture in service and support to the research efforts of faculty
Experience in identifying areas for process improvement and implementing associated change management strategies to successfully rollout and sustain initiatives
Experience in clinical trial oversight (or management) with knowledge of IRB regulations
Experience in leading a diverse team, thinking creatively and globally, projecting future needs, and being attuned to the day-to-day program operations
Flexible and comfortable working in a fast-paced environment with shifting priorities
Exemplary organizational skills, attention to detail and service orientation
Excellent interpersonal and communication skills, both verbal and written
Demonstrated ability to successfully operate in and lead a complex, matrixed, and high-performing organization

Benefits

Medical/vision
Dental
Flexible spending accounts
Life
Disability
Retirement
Family life support
Employee assistance program
Onsite health clinic
Tuition reimbursement
Paid vacation (12-22 days per year)
Paid sick leave (12-25 days per year)
Paid holidays (13 days per year)
Paid parental leave (up to 4 weeks)

Company

Fred Hutch

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Fred Hutch is an independent, nonprofit organization that also serves as the cancer program for UW Medicine.

Funding

Current Stage
Late Stage

Leadership Team

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David Browdy
Vice President and Chief Financial Officer
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Niki Robinson
Vice President & Chief Operating Officer
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Company data provided by crunchbase