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Five Below · 23 hours ago

FTSL

Metairie, LA 70003

Full-time

Onsite

Entry, Mid Level

1+ years exp

Five Below is a retail company that focuses on providing an enjoyable shopping experience filled with fun and affordable products. The FTSL role involves overseeing store operations, ensuring excellent customer service, and training crew members to provide a positive shopping experience.

RetailSalesShopping

Responsibilities

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience

Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service

Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor

Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance

Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service

Partners with the entire store leadership team in merchandising procedures and World Recovery

Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room