Atlassian · 2 weeks ago
Senior Technical Adoption Architect
Atlassian is a company that empowers teams to work better together through its software products. The Senior Technical Adoption Architect will work closely with cross-functional teams to integrate AI technologies, lead workshops, and ensure successful AI adoption while focusing on customer-centric solutions and measurable outcomes.
CollaborationEnterprise SoftwareSaaSSoftware
Responsibilities
A strong foundation in AI technologies and their application within a business context
Develop technical solutions and provide clear guidance for customer engagements
Enhance your technical expertise in your solution area, staying updated on new capabilities
Understand technical requirements, guide solution implementation, and support successful adoption
Work with Account Teams to plan and execute customer-specific journeys
Collaborate with internal teams to enhance Atlassian products and drive customer success
Engage with Technical Customer Success Manager and other teams to support clients and identify growth opportunities
Travel up to 30% domestically and internationally for events and customer meetings
Qualification
Required
8+ years of experience within SaaS companies
2+ years of Enterprise customer-facing roles
Demonstrated expertise in AI
Experience supporting the entire lifecycle of the Atlassian Ecosystem. You are comfortable researching, installing, supporting, and scaling Atlassian products and related apps
Technical product demonstration, documentation, and presentation experience
Comfort speaking to and influencing a customer's technical teams
Experience helping an organization adopt an Atlassian or similar product
Experience with Forge and Python-based development
Experience in one or more solution area, such as ITSM, DevOps, Enterprise Strategy and Planning
Preferred
Experience working on cross-team projects, engaging with Sales, Product, Support, and other teams
Experience working with large customers in a consulting or technical expert capacity
Benefits
Health and wellbeing resources
Paid volunteer days
Company
Atlassian
Atlassian is a software company that offers proprietary software products for teamwork, project management, and software development.
H1B Sponsorship
Atlassian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (351)
2024 (184)
2023 (190)
2022 (259)
2021 (156)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$210MKey Investors
T. Rowe PriceAccel
2015-12-10IPO
2014-04-08Secondary Market· $150M
2010-07-14Series A· $60M
Recent News
Sramana Mitra
2026-01-08
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