Yugo · 1 day ago
Vice President, Operations
United States
Full-time
Hybrid
Director/Executive
$150K/yr - $150K/yr
10+ years expYugo is a trusted name for student housing, globally. The Vice President of Operations is responsible for driving performance and ensuring operational excellence across a multi-state student housing portfolio, overseeing property operations, leasing, revenue management, and team development.
EducationHigher EducationHospitalityTraining
Responsibilities
Provide visible, hands-on leadership across the region, setting clear direction and modeling high standards of performance and accountability
Develop Regional Property Managers into strong business leaders through coaching, structured feedback, and exposure to strategic decision-making
Identify high-potential talent within the region and actively support succession planning and leadership readiness
Hold leaders accountable for results, behaviors, and execution through clear goals, regular performance discussions, and timely corrective action when needed
Build leadership capability across all levels by reinforcing expectations around ownership, decision-making, and operational discipline
Address underperformance promptly and decisively, ensuring improvement plans are clear, measurable, and time-bound
Translate regional and portfolio strategies into clear operational priorities and execution plans for Regional Property Managers and site teams
Ensure operational consistency and accountability across the region by establishing clear standards, performance benchmarks, and review cadences
Proactively identify operational risks and performance gaps, taking ownership of corrective action and follow-through
Ensure leaders are effectively prioritizing initiatives, managing competing demands, and delivering results without operational drift
Provide strategic oversight and challenge to regional leasing plans to ensure they are realistic, competitive, and results-driven
Hold leaders accountable for leasing execution, pace, and results, including corrective action where targets are missed
Drive a performance mindset focused on conversion, pricing discipline, and proactive market response
Lead regional financial strategy with a strong command of portfolio performance, risks, and opportunities
Hold Regional Property Managers accountable for financial results, including NOI performance, expense control, and forecast accuracy
Require data-driven decision-making and ensure leaders understand the financial impact of operational decisions
Step in directly when assets are underperforming to reset expectations and drive recovery plans
Provide direct oversight and intervention for assets requiring elevated attention or turnaround strategies
Develop and execute tailored improvement plans in collaboration with on-site and regional teams
Ensure timely action, progress tracking, and reporting to senior leadership
Set clear expectations for resident experience and service delivery, holding leaders accountable for NPS and retention outcomes
Ensure resident feedback and performance data are actively used to drive operational improvements, not just reported
Serve as an escalation point for resident issues requiring senior-level intervention
Serve as a senior leader and strategic partner across Operations, Finance, Sales & Marketing, Business Excellence, and People teams
Influence portfolio-level initiatives by providing clear operational insight, feedback, and recommendations
Champion scalable programs, process improvements, and operational discipline that support long-term growth
Represent the region with confidence and credibility in executive discussions, owner conversations, and key stakeholder engagements
Travel frequently within the region and to corporate locations to provide hands-on oversight, training, and strategic support. Up to 75% travel required
Qualification
Required
Bachelor's degree in business or related field
Minimum 10 years of student housing or multifamily property management leadership, with at least 5 years in a Director or higher-level role
Demonstrated success managing multi-state, multi-site portfolios
Strong financial acumen with deep experience in budgeting, forecasting, P&L management, and revenue strategy
Expertise in leasing strategy, occupancy management, and market-driven pricing
Proficiency in property management systems (Entrata preferred)
Strong interpersonal, negotiation, coaching, and conflict-resolution skills
Ability to build trust and strong relationships across diverse teams and leadership levels
Proven ability to execute large-scale initiatives and lead through change
Ability to work under pressure, manage competing deadlines, and thrive in a fast-paced environment
Excellent written, verbal, and presentation skills
Ability to travel domestically and internationally as required
Proficiency in PowerPoint, Excel, and Word
Preferred
Experience in global or complex markets
Experience working with universities or higher education partners
Multilingual capabilities (Spanish, German, Chinese, Japanese)
Experience with public-private partnership (P3) student housing structures
Benefits
Generous benefits package! Including health, dental, and vision.
Company paid STD, LTD and life insurance
401K + 4% employer matching
Three weeks of PTO
Paid Wellness Time
Paid volunteer day
Paid YuDay
Parental leave
11 paid holidays
Company
Yugo
Yugo is a student housing company that provides accommodation services for students.
1001-5000 employees
H1B Sponsorship
Yugo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (7)
2023 (3)
2022 (6)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Michael Peter
Chief Executive Officer
Recent News
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